Question regarding a phone replacement

Discussion in 'Android General Discussions' started by Jaredb, May 1, 2013.

  1. Jaredb

    Jaredb New Member

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    Ok so lately my Droid 4 has been a hassle to charge. The charging port is obviously messed up, for a couple months I've had to set my phone on the edge of a table or something & the weight of the cord put it in the perfect position to charge. If it was moved it would stop charging until the "sweet spot" was found. I've googled it & other people seem to have the same problem. Anyways as of today my phone wont charge at all. I messed around with it for a pretty good while & there's just no way it's charging. I plan on taking it to a Verizon store, but am unsure if it's still under warranty. I believe it is, but I'm afraid they might try to get away with not replacing it because they can't turn the phone on & because there's a small piece of plastic missing in the top corner of my phone where i dropped it MONTHS ago. They might try to say it was physical damage causing the charging port to go bad. I would just rather not pay the $50-100 for an insurance claim. So I guess my question is do you guys think they'll just replace it if it's under warranty or try to screw me over? Thanks.
     
  2. wicked

    wicked Administrator
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    I've had pretty good success in getting replacements in the past. If your phone is still under warranty, I am pretty confident that they'll replace it for you.
     
  3. drew96dawg

    drew96dawg Senior Member

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    Call them instead of going into the store.

    Sent from my SCH-I605 using Xparent BlueTapatalk 2
     
  4. wicked

    wicked Administrator
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    I agree with this. Might be better.
     
  5. Jaredb

    Jaredb New Member

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    could I just call a verizon store? I don't want to be on hold for 2 hours.
     
  6. wicked

    wicked Administrator
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    You'll have to talk to a rep. 611.
     
  7. Jaredb

    Jaredb New Member

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    thanks everybody
     
  8. wicked

    wicked Administrator
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    Let us know how it goes for ya.
     
  9. Jaredb

    Jaredb New Member

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    I'm out of warranty. Eligible for an upgrade but I don't want to lose my unlimited & don't wanna pay $100 for an insurance claim. So I'm screwed either way.
     
  10. wicked

    wicked Administrator
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    Yikes. Sorry to hear.
     
  11. Jaredb

    Jaredb New Member

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    I think I might upgrade to the S3 cause I found a link on here that has it for $9.99 & I'll just have to suck it up without unlimited & use wifi as much as possible. Do you know of a good place I could sell my D4 to?
     
  12. wicked

    wicked Administrator
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    That's definitely an option. Can't beat $9.99. How much data do you usually use per month?

    Here's a good place to sell android phones - Buy and Sell Used Android Phones and Tablets > Swappa