Quality control problems?

Discussion in 'Motorola Droid 2 Global' started by elydoug, Dec 29, 2010.

  1. elydoug

    elydoug New Member

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    Ok, I really want to try out this phone to replace my Storm 1. The Storm has been a great phone. Those who disliked it may have jumped ship before adequate software was available. I am currently running OS .973 ( it shipped with .065!) I just got my replacement D2G because the first one I got froze on the Moto screen after about 24 hours of use. Today I got the replacement phone and the touchscreen doesn't work!!! Got with tech and did batt pull, hard reset and the screen will not respond. I remember with the Storm that there were some problems with the phones assembled in Mexico vs. those assembled in Canada. Mine was Canadian and I have not had any problems for the past 2 years. Is there something similar going on with these?
     
  2. R Droid

    R Droid New Member

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    I've activated 15 - 20 for our company since the D2G release and have had no issues.
     
  3. elydoug

    elydoug New Member

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    Wow. I just figured that I had to be doing something wrong, but I got these on the BOGO deal and my son's (which I activated) is working fine. The odds are not good for me. Another problem is that my credit card is now almost $1000 (for just the cost of the phones) and they have not gotten the first one back yet!:blackberry:
     
  4. patfactorx

    patfactorx Member

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    Motorola is pretty good. I have never had issues.
     
  5. tebower

    tebower Member

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    I understand your frustrations. They were entirely separate issues (one a software problem, and the other a screen issue), so that's not enough to call it a widespread QA problem. Exchange it one last time, and you will be golden. It does suck it has taken that many. It's a great product, as many many happy users will testify (including me!).