Qi Wireless charging not working

Discussion in 'Android Tech Support' started by Rae8, Dec 4, 2014.

  1. Rae8

    Rae8 New Member

    Joined:
    Jan 29, 2013
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I have the Droid Razer Maxx HDD which was purchased in Dec. 2012.

    I now have a new computer that has a charging pad. Supposedly you plug it into computer, and can set your phone on it and its supposed to start charging the phone.

    I do not see the charging icon activated on my phone when I place it on there. It does not appear anything is happening.

    Asus motherboard teck said that according to Wikipedia, this particular phone is supposed to come with that wireless charging capability. What am I doing wrong? I have a thin phone protector on my phone which I wouldn't think would stop the charging.
     
  2. Ollie

    Ollie Droid Does

    Joined:
    Apr 13, 2012
    Messages:
    3,442
    Likes Received:
    2,103
    Trophy Points:
    1,468
    Location:
    South Coast
    Ratings:
    +2,483
    Current Phone Model:
    Note Edge - iPhone 6 Plus
    Is the charging pad Qi? Have you tried moving the phone around on the pad? Some of them are finicky and have a sweet spot.

    It is possible that your computer's USB port cannot supply enough power to the pad to charge the phone. Have you tried different USB ports (if it is USB powered)?
     
  3. Ollie

    Ollie Droid Does

    Joined:
    Apr 13, 2012
    Messages:
    3,442
    Likes Received:
    2,103
    Trophy Points:
    1,468
    Location:
    South Coast
    Ratings:
    +2,483
    Current Phone Model:
    Note Edge - iPhone 6 Plus
    Also, the Droid Razr Maxx had the wireless charging built in, but I cannot find anything online that says the HD has it.
     
  4. Rae8

    Rae8 New Member

    Joined:
    Jan 29, 2013
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Yes, back of the pad says: WPC QI . Newegg teck sais just need to set it on there. I tried moving it around on there and didn't see the charge work. Tried a different port as well.
     
  5. Rae8

    Rae8 New Member

    Joined:
    Jan 29, 2013
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I searched the user manual for Razr Maxx HDD and it doesn't hit a term QI or wireless charging. I understand that there is something you can purchase for the phone but there is no info in my manual for that.
     
  6. Ollie

    Ollie Droid Does

    Joined:
    Apr 13, 2012
    Messages:
    3,442
    Likes Received:
    2,103
    Trophy Points:
    1,468
    Location:
    South Coast
    Ratings:
    +2,483
    Current Phone Model:
    Note Edge - iPhone 6 Plus
    Depending on the voltage it may just be as simple as trying the pad out with a wall wart. I'm not versed well enough in the fine art of electricity so I can't recommend doing that.

    The only thing you can buy for the phone is a case that has the Qi charging built into it. If the back of the phone is removable (has a swappable battery) then you can easily buy the coil that goes inside of the phone.
     
Search tags for this page

droid turbo qi charging not working

,

droid turbo wireless charg not work

,

verizon qi charge pad not working with droid turbo