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Problems with Voice Dial

Discussion in 'Android Tech Support' started by JayMK, Dec 30, 2009.

  1. JayMK
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    JayMK New Member

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    I have 3000 contacts in my address book. Prior to 12/11/09 update of the phone, I was able to press Voice Dial and find my contacts most of the time. After the update, Voice Dial simply stopped working correctly. I now get error messages such as "Try Again" or the software simply doesn't "hear" the name correctly and offers me the wrong name. Virtually no calls are going through correctly.

    I did a complete reinstall of all software but the problem remains.

    Does anyone know if Google is aware of this issue and whether they are working on a fix? Please don't anyone tell me I am the only one with this problem:)
  2. Backnblack
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    Backnblack Premium Member Premium Member

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  3. JayMK
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    JayMK New Member

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    Thank you

    I suppose there is small comfort in seeing that others are having the same problems but I don't see any comments from Google to the effect: "We understand the issues and expect to have a permanent fix by x date."

    But, for those who think an iPhone on AT&T network is the answer, I bought an iPhone yesterday morning and returned it by last night when I discovered that in the Scottsdale, AZ area AT&T's coverage was so spotty that I could not make calls from my house (a supposedly Good 3G area) and the AT&T GPS app could not keep track of my car even as I drove on major roads. At least the Motorola Droid's GPS worked great - thank you Verizon!

    Odd that even Verizon tech support has no idea whatsoever as to what Google may be doing to get hands free Bluetooth dialing or the Voice Dial app to work. Users will accept issues and wait for fixes but we need communication and assurance, neither of which has been offered.
  4. jab48220
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    jab48220 New Member

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    Droid voice dial


    Since the 12/11/09 fix I have major problems with voice dial I say the persons name and will not come up with mobile number. Sometimes it works. I have that person in there with home # mobile # work # I can't be the only one with this issue I hope.:mad:
  5. mortee
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    mortee New Member

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    they told me it does not dial number just displays them .all my other phone you just spoke contacts name and it would dial it
  6. rjax
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    rjax New Member

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    You might want to give the voice search a try (i.e. long press on the magnifying glass/search soft key...) I've found that to work better than the actual voice dialer. Also, voice search will go ahead and call the person without you having to do anything else, assuming it got the right person.
  7. gentlefury
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    gentlefury New Member

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    I have found the voice dialer to be horrible....voice search with the call prefix however is GREAT!

    Just make sure your contacts are labeled first and last name.

    If I need to voice dial bob smith, I say call bob smith mobile you hear a little speed dial sound and it calls.
  8. JayMK
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    JayMK New Member

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    Voice search versus voice dial

    When I use Voice Search, the search does a Google search only. By saying "Call Joe Smith," for example, Voice Search still does a Google search for something like "Cole Joe Smith."

    Voice Dial does not recognize anything at this point - even something like "Dial 555...."

    What are you doing to get Voice Search to find a contact and make a call?
  9. rjax
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    rjax New Member

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    Do you know what category your contacts are in? I think I've read somewhere that Voice Search only works for contacts who are officially listed as "My Contacts" in your Google contacts. Or maybe you need to set contacts as searchable in the search settings?
  10. JayMK
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    JayMK New Member

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    Voice dial

    I know you are trying to be helpful. As far as I know, there is no other way to keep contacts in Gmail other than as My Contacts. And, there is no way to get contacts to the Droid other than to have them listed under My Contacts. So, unless you've done something special, when you search on Voice Search, the search should take you to Google, not to callable contacts.
  11. Martin030908
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    Martin030908 DF Super Moderator

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    For those of you having trouble with voice search not recognizing contacts ensure you have the settings correct for search.
    Menu > Settings > Search > searchable items > make sure 'contacts' is enabled :)
  12. JayMK
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    JayMK New Member

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    Allowing Contacts Search

    Adjusting Search permissions for my Motorola Droid under Settings is an available option but for my Eris Droid, there is no Search category under Settings. Perhaps I'll have to wait for upgrade to 2.x due out this month, I'm told by Verizon.

    I did get an update to Eris last night but it wasn't the one to 2.x I'm waiting for.
  13. Martin030908
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    Martin030908 DF Super Moderator

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    Ah.... yea you will probably have to wait for the update to gain that function. Sorry....
  14. JayMK
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    JayMK New Member

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    Voice Dial and Voice Search

    Thank you!
  15. mortee
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    mortee New Member

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    thanks for help.would you haoooppen to know if there is a app to answer phone with gloves on it is hard to swipe screen
  16. labyrinth
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    labyrinth New Member

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    I have a strange problem... if I access the voice search by press-holding the magnifying glass button, the 'call' command doesn't work--it goes straight to google search. In fact, only 'navigage to' seems to work this way. Everything had been working up to now.

    However, if I go to 'car home' or access voice search by going into the apps panel and pressing the 'voice search' icon, the 'call' command and other voice commands work great.

    This is a definite annoyance since I love being able to press-hold the magnifying glass to call people easily.
  17. droidrocks27
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    droidrocks27 New Member

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    I have the EXACT same problem. I checked my search settings, did a battery pull... can't seem to fix it. Randomly, it just stopped working a few days ago. Like cold turkey. It recognizes that I'm saying "Call Mom" but it's just doing a google search for "Call Mom". Dial command isn't working either. Any help would be greatly appreciated..... I like the voice dialing because I use it while driving.
  18. Bmr23
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    Bmr23 New Member

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    Same problem, suggested fix didn't work

    I have the exact same problem and have been trying different forums for a few weeks with no resolution. It worked fine when I first got my phone, I would hold down the magnifying glass, say "call John Smith", and bingo his number would come up and I could easily dial while driving. Now it just does a Google search, but not my contacts? I tried the suggestion of going to Menu>Settings>Search>Searchable Items and "Contacts" was checked already. I even unchecked "Browser" and left just "Contacts" checked and it STILL won't work. VERY irritating to try and dial while driving.
    Should I try taking my phone back to verizon?
  19. cmgoodin
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    cmgoodin New Member

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    I am having exactly the same problem. Tried all the suggestions.
    Changed contacts to My Contacts, Set search to Contacts, even disabled Browser under searchable items. Still it just does a google search when I use the Voice Search function from the Home menu. Will not search contacts. This used to work. Did some application that I installed somehow disable this? Has anyone found the answer to this problem that works?
  20. moonatics
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    moonatics New Member

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    Same problem for me. I can't get voice search to call anyone. I just get a google web search that doesn't even match the words I say. Very frustrating!
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