Problems with mobile data

Discussion in 'Android Support' started by Todd Welti, Nov 16, 2014.

  1. Todd Welti

    Todd Welti New Member

    Joined:
    Nov 16, 2014
    Messages:
    2
    Likes Received:
    1
    Trophy Points:
    3
    Ratings:
    +1
    Current Phone Model:
    LG G3
    I have an LG G3. It works well most of the time except when I actually NEED it to work, then I seem to get problems. This is my second Android phone (Razr Maxx before) and I had similar problems then. I am getting one or 2 bars reception (I just now checked and I'm getting 4G at -107 dBm, 2 bars). NO data connectivity. Can't get anything on Android Play Store, nothing in Chrome. This happens to me all the time. Wifi works fine but mobile data is very sketchy even when I have several bars. I am on Verizon. I have tried changing from "Global" to "CDMA" network type. Not sure which one I'm supposed to use, but it doesn't seem to matter right now. No data either way. Am I missing something here, or should my next phone be an iPhone?
     
  2. droidprincess

    droidprincess Super Moderator
    Staff Member

    Joined:
    Sep 18, 2012
    Messages:
    9,478
    Likes Received:
    3,867
    Trophy Points:
    578
    Location:
    La Grange, TX
    Ratings:
    +4,102
    Current Phone Model:
    Iphone 7 Plus
    Twitter:
    droidprincesstx
    Does this happen just at home or is this happening in other places as well? We have this same issue in our neighborhood and at our house. I have spoke with Verizon they claim we are in an "excellent" service area but we get weak service.

    sent from my sexy Note 4
     
  3. droidprincess

    droidprincess Super Moderator
    Staff Member

    Joined:
    Sep 18, 2012
    Messages:
    9,478
    Likes Received:
    3,867
    Trophy Points:
    578
    Location:
    La Grange, TX
    Ratings:
    +4,102
    Current Phone Model:
    Iphone 7 Plus
    Twitter:
    droidprincesstx
    I have read online that there can be many factors in the signal getting to your phone. Tress and buildings can hinder a signal. Also, I would suggest researching where the towers are located near you and how far you are from them.

    sent from my sexy Note 4
     
  4. Todd Welti

    Todd Welti New Member

    Joined:
    Nov 16, 2014
    Messages:
    2
    Likes Received:
    1
    Trophy Points:
    3
    Ratings:
    +1
    Current Phone Model:
    LG G3
    I just spoke to customer service. They said I am between several towers and that that can actually be bad. They did reset my cell data (whatever that means). He also looked at my settings and said I should be on "always allow roaming", as that allows unhindered access to non-verizon cell towers (news to me). Also should be on "Global" network setting for similar reasons. I seem to have better access so far, though android market still seems not to want to come up (that may be a separate issue though, as I look around the internet forums).
     
    • Like Like x 1
  5. Jonny Kansas

    Jonny Kansas Administrator
    Staff Member Rescue Squad

    Joined:
    Jan 21, 2010
    Messages:
    16,532
    Likes Received:
    7,090
    Trophy Points:
    1,278
    Location:
    Michigan's Upper Peninsula
    Ratings:
    +8,437
    Current Phone Model:
    Pixel XL
    Twitter:
    jonny_ks
    That actually makes sense. Phone's not sure which tower to latch onto. They have you allow roaming because with the Extended Network, there are very few places that you're actually completely Roaming and incurring additional charges, so it's allowing the phone to pick a tower and stick with it, rather than bouncing back and forth between several as it sounds like you were doing previously.

    Glad you seem to be having better luck! Keep us posted.
     
    • Like Like x 1
  6. hotpinkz

    hotpinkz New Member

    Joined:
    Apr 21, 2015
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    small town usa
    Ratings:
    +0
    Current Phone Model:
    samsung galaxy
    It would be great to set a phone to latch to an legitimate tower and not a false cell tower that is closer to avoid MITM attacks from portable cell phone towers. Anyone know about such an app, I would love to know about it. Thanks.
     
  7. KaosMaster

    KaosMaster Senior Member

    Joined:
    Jan 24, 2011
    Messages:
    699
    Likes Received:
    164
    Trophy Points:
    58
    Location:
    Garden Grove, CA.
    Ratings:
    +186
    Current Phone Model:
    SCH-I545 Galaxy S4 (Verizon)
    I would perform a modem reset on your device! It's easy and may fix the issue! ;)

    Turn device off.
    Remove SIM from device. (Press in gently to unlock and remove.)
    Power device on.
    Wait 5 mins.
    Turn device off.
    Re Insert SIM. (Press in gently till it clicks in to lock.
    Turn device on.
     
  8. furbearingmammal

    furbearingmammal Super Moderator

    Joined:
    Jun 16, 2010
    Messages:
    11,162
    Likes Received:
    372
    Trophy Points:
    513
    Location:
    Anywhere you're not
    Ratings:
    +455
    Current Phone Model:
    32GB Moto X Developers Edition
    Twitter:
    furryvarmint
    I was told once by customer service that the tower they put in up the road from me was causing signal reflection. They replaced my phone under warranty because the radio in mine had become so flaky from the constant bombardment of doubled signals it had become nigh unusable.
     
Search tags for this page

best android phones for reception data

,

best t mobile android phone data reception