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Problems with Keypad

Discussion in 'Motorola Droid Bionic' started by yellowrs999, Sep 28, 2013.

  1. yellowrs999
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    yellowrs999 New Member

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    My wife and I both have Bionics. When I phone in places that require you to press a number on the keypad, it's very difficult to press the right numbers. Let me clarify, for instance, when I call in a prescription, I have to input identifying information and a prescription #. Its a futile effort as the numbers I input are not what the computer is receiving. So I thought maybe it was my phone, but I get the same results with my wife's phone. If I use my house phone it works fine the first time. It's irritating and don't want to get another phone for some minor problems. It occurs to me that I had a similar problem with the previous phone, the Droid 1.

    Has anyone experienced this? I've had the phone for a year and a half, so maybe a full wipe? The phone has gotten very sluggish, and the OEM extended battery is not lasting as long as it used to. it has no cracks or damage, and I always keep it in a rubber shell.
  2. Mike.757
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    Mike.757 Well-Known Member

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    Do you have a screen protector on the phone?
  3. aaf709
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    aaf709 Nice Guy Premium Member

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    You might try another keyboard app, like Swiftkey. I would suggest a factory reset and a new extended battery. My battery started to swell.