Hi, I bought a HTC Droid Eris about a week ago from Best Buy, without a contract. I'm using it with Page Plus Cellular, which is a Prepaid MVNO using the Verizon Wireless Network. It has been working great, except for a few problems. I'm trying to figure out whether I can fix these problems, deal with them, or if they are hardware problems and I should exchange it for a new device. 1. The first problem I have is when I turn on my Droid Eris, it reboots 2 or 3 times. When I turn on the phone, after the Android guy on the skateboard loads, the Verizon Wireless logo comes on and then the little Android pops up, and then it happens again. It seems to freeze right when the little shine reaches the middle of the C in "HTC". It then restarts at the Verizon Wireless logo again. Then it either loads properly or does this one more time. Also, for some reason, the first time it boots, it's really loud (the startup jingle) and the 2nd/3rd time, it's quieter. 2. Next problem: I set up my Droid Eris to sync my contacts with their Facebook profile so that their photos would show up in my contacts. I synced them all and them matched up properly, but their pictures are not aligned properly. A lot of my contacts have their head not in the photo or just misaligned. More than half are off. I thought at first it was that they didn't set up their picture properly on Facebook, but I looked at their mini pictures (like the ones that show up in the news feed) and their faces were showing up properly. Even their mini pictures on the facebook app are correct. And these seem to be the same size as the pics in my contacts. Why is it that my contacts photos aren't aligned right on some of them? 3. The last issue I have, although it may not be an issue, is signal reception. I'm coming over from ATT and was expecting Verizon to have even better coverage. But in my house, my signal is wavering and usually low. I have between 1 and 3 bars and it keeps moving. Also, even when it shows no bars, I still can make calls. The signal bars don't seem too accurate. My friend has a Blackberry Storm with Verizon and has 4 bars when he's in my house. Shouldn't mine be the same? So if you can help me with any of these issues, it would be much appreciated. I'm trying to determine whether my problems are unique or common issues. Besides what I mentioned above, my phone has been working great and I love it. Thank You!