problems updating

Discussion in 'Droid RAZR' started by jason638, Jul 17, 2012.

  1. jason638

    jason638 Member

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    A friend of mine just got a new RAZR. He tried updating to ICS but the phone is stuck at 0%...update suspended will resume shortly. He did it at home connected to his Wi-Fi. Even after shutting the phone off the update is still waiting, for off peak or Wi-Fi to resume. Any ideas? Thanks
     
  2. joshxdroid

    joshxdroid Senior Member

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    How long? Mine did this for a few hours at 7% then resumed as normal
     
  3. jason638

    jason638 Member

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    Started it last night was stuck all night. I shut it down for a while but it resumed at 0% when I turned it back on
     
  4. joshxdroid

    joshxdroid Senior Member

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    I'm not a pro at this stuff, but i would probably do a factory data reset. A lot of people suggest doing that before an update anyways. Just make sure your pictures/music ect are on your sd card. And if you've backed up your contacts with google, they will come right back.
     
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