Problems I'm experiencing

Discussion in 'Samsung Galaxy Nexus' started by OriginalDroid, Jan 7, 2012.

  1. OriginalDroid

    OriginalDroid Member

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    I've had a few random power offs, I've also been experiencing headphone crackle when I put the screen to sleep,let love the phone, but I'm a music junkie and I seem to be the only person experiencing the headphone problem, so I'm considering an exchange at Verizon for another Nexus, anyone else experiencing these problems?

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  2. Liderc

    Liderc Silver Member

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    I think I saw someone else have the crackle issue with touch sounds active. Do you have touch sounds checked? If so, try unchecking them and see if it stops the crackle.

    As for random reboots, it's harder to diagnose, but usually it's an app that's not compatible with ICS and causes a memory error with an instant reboot following the error.
     
  3. dezymond

    dezymond Tech Support Mod
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    Listen to music all the time and haven't had the problem. I use Google Music and also some music that i transferred onto the phone and can't emulate your problem. Definitely would take it back to Verizon to try and get another unit. Also does it crackle at all volumes?
     
  4. OriginalDroid

    OriginalDroid Member

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    Yeah, touch sounds didn't help, thanks for the suggestion though. Crackle at all volumes using headphones provided and a some new ones.

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  5. DIRT NASTY

    DIRT NASTY New Member

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    Haven't had any issues with that, weird.

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  6. dezymond

    dezymond Tech Support Mod
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    And the headphones are all the way in? I ask this because in my car I have an aux jack and didn't put it in all the way the first couple of times, it was like 3/4 in and it was already secure, but it just needed to be pushed in a bit more to stop the crackling.

    You should be able to emulate the problem easily to a store rep and they should get you a new one on the spot.
     
  7. Liderc

    Liderc Silver Member

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    Tested it using the headphones that came with it, couldn't reproduce the crackle at max volume or mid volume. I'm using the stock music player, how about that, which music player are you using?
     
  8. x25064

    x25064 Member

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    I would say get it swapped out. It COULD also be the connector you are using on your headphones. I say this only because I was using a cheap radio shack 1/8in on my iPod and it used to crackle all the time, then I spent a few extra bucks and got a gold plated jack and it made a world of difference.

    If your headphones are old or beat up this could also be the cause.. now if you have tried it with other connectors then disregard my post completely and trade it in.
     
  9. OriginalDroid

    OriginalDroid Member

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    Was using winamp, suspected that was the problem, uninstalled and still have problems is stock music player. Definitely all the way in using both headphones that came with it and new headphones.

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  10. x25064

    x25064 Member

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    Yeah bro, get it swapped out!
     
  11. dezymond

    dezymond Tech Support Mod
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    Bring that to the store with both sets of headphones. This happened to me as well with my OG Droid and they replaced it, but had to wait as it was coming through the mail instead.
     
  12. OriginalDroid

    OriginalDroid Member

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    Before I took it to the store I tried a factory reset and all appears to be well now.

    Sent from my Galaxy Nexus using DroidForums
     
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