Problem with plastic snap-on case and screen blank

Discussion in 'Android Accessories' started by y2kgtp, Dec 29, 2009.

  1. y2kgtp
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    y2kgtp New Member

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    Wife was complaining about her phone going blank when making or receiving a call. turns out that the plastic snap-on case I got for her seems to block the sensor that detects if the phone is against your head, and turns off the screen.

    I can tell it's near the upper left of the phone, but really can't see a sensor like you can see the green LED on the right if you look closely.

    Any ideas if I can put a hole in the case somewhere, or you just can't have a hard-case.

    (Motorola Droid)
  2. natalie33
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    natalie33 New Member

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    having the same problem...any luck???
  3. y2kgtp
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    y2kgtp New Member

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    Yes, I carefully cut a small rectangle over the 2 sensors I saw in the upper left of the case. works fine now. If you hold the case up to the light, you can see where they are located.