problem with home screen

Discussion in 'Android Tech Support' started by ajlucas, Nov 19, 2012.

  1. ajlucas
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    ajlucas New Member

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    My droid 3 keeps resetting the home screen with my widgets back to the stock home screen. It happens every couple days and is really annoying. Anybody got any ideas?
  2. DevilDogMP
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    DevilDogMP New Member

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    Are you rooted running a rom? Or dropped on the ground or in water?
  3. ajlucas
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    ajlucas New Member

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    My phones not rooted and it's never been dropped. I haven't downloaded any new apps either. It really just started happening out of the blue.
  4. DevilDogMP
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    DevilDogMP New Member

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    The first thing I would suggest is to start the phone in Safe mode. I doubt that this will work, but it is the first thing I would try.

    The second thing I would try is to boot the phone into the Android recovery. Now perform a wipe cache partition. I also don't think this will help either, but I like to do these steps before I recommend a Factory data reset.

    The third step would be to boot the phone into the Android recovery. Now perform a wipe data/Factory data reset. This will wipe all user data, but hopefully will get you up and running again. If this step fails than I would have to suggest you call Verizon and get a replacement. I hope that isn't the case here.

    Directions for starting into safe mode in link below
    https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/69361/~/droid-3---safe-mode

    This is how to get into Android system recovery:

    1. Press and hold PWR + X key until "Dual Core" is displayed.

    2. Releasing those keys (PWR + X) should display a Triangle with the Android dude

    3. To enter recovery, Press VOL-UP + VOL-DOWN at the same time

    4. The menu should pop-up. Use volume keys to navigate, and the PWR button to select.

    Hope this helps.
  5. ajlucas
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    ajlucas New Member

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    Thanks for the help. Anything I can do to avoid a factory reset is choice. Its cool to get some info from a fellow service member. I did 9 years in the US Army as a firfighter. I give those ideas a shot.
  6. DevilDogMP
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    DevilDogMP New Member

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    Alrighty! Let me know how it goes :)
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