problem with earpiece

Discussion in 'RAZR HD and RAZR HD MAXX Support' started by fic1, Dec 13, 2012.

  1. fic1
    Offline

    fic1 New Member

    Joined:
    Feb 23, 2010
    Messages:
    63
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Pittsburgh
    I just got my Razr Maxx HD and when you talk or waiting while it rings the earpiiece sound like static or crackling and when talking sounds like a walkie talkie, any Idea what that could be
  2. shadesofthesun
    Offline

    shadesofthesun New Member

    Joined:
    Feb 20, 2011
    Messages:
    20
    Likes Received:
    0
    Trophy Points:
    1
    I have the same issue from time to time. This may sound weird and I read it online and it actually works. Seems like small particles get into the earpiece and cause this issue, I basically sucked on the earpiece and it worked great again. I later tried a suction method with a hand held blow bulb I use the clean off my PC keyboard. This worked too. Honestly I don't think this issue should happen with this phone.
  3. GoCliffGo05
    Offline

    GoCliffGo05 Developer Relations Staff Member Premium Member

    Joined:
    Aug 16, 2012
    Messages:
    2,810
    Likes Received:
    306
    Trophy Points:
    83
    Location:
    Maryland
    Just a random suggestion that used to work on older phones. Is WiFi on while you are using it? Turn it off and see if it still happens.

    Sent from my DROID RAZR HD using Xparent Cyan Tapatalk 2
  4. GuitarDreamer131
    Offline

    GuitarDreamer131 New Member

    Joined:
    Nov 3, 2012
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    0
    Glad I'm not the only one. I've been having this problem as well. The louder the earpiece is, the more pronounced it is. It sounds like a buzzing noise every time someone speaks, and is more pronounced at various frequencies. I'm thinking of trying to exchange it tomorrow. Anyone else with this problem?:icon_frown:

    I tried sucking on the speaker area, tried shooting some compressed air in there, and even tried vacuuming it out with the extension on my vacuum cleaner. None of those seems to help. I almost sounds like a blown speaker, but much milder than that. It sounds more like something is rattling inside or loose causing it to make a buzz sound sort of like a bee or fly as sounds come through. Ugh...
    Last edited: Dec 21, 2012
  5. dmbatcofc
    Offline

    dmbatcofc New Member

    Joined:
    Oct 29, 2011
    Messages:
    166
    Likes Received:
    8
    Trophy Points:
    0
    "I basically sucked on the earpiece..." This brings a whole new level to a man's/woman's love for a phone. Technological erotica at its finest.
  6. xmguy
    Offline

    xmguy New Member

    Joined:
    May 5, 2010
    Messages:
    1,070
    Likes Received:
    4
    Trophy Points:
    0
    Location:
    RURAL TN
    Thank God I'm not the ONLY one with this issue. I've gone though 4 Razr Maxx HD units. All have had this issue. Might work fine for a few days then suddenly if I turn the volume much past half way it will distort. Sounding like the speaker is broken. I've tried compressed air to no avail. VZW might end up having to get me into another phone if this keeps up.
    Last edited: Dec 21, 2012
  7. xmguy
    Offline

    xmguy New Member

    Joined:
    May 5, 2010
    Messages:
    1,070
    Likes Received:
    4
    Trophy Points:
    0
    Location:
    RURAL TN
    HAHA! I don't suck my phones! I blow them. ;) But really that doesn't even help. I've had this happen over time with my Motorola Bionic but it's usually a while after owning it. Not with days-weeks.
    Last edited: Dec 21, 2012
  8. GuitarDreamer131
    Offline

    GuitarDreamer131 New Member

    Joined:
    Nov 3, 2012
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    0
    Ugh...4? I hope that isn't what I have to look forward to. :dry:
  9. jaydub5
    Offline

    jaydub5 New Member

    Joined:
    Dec 21, 2012
    Messages:
    104
    Likes Received:
    2
    Trophy Points:
    0
    Sounds like (no pun intended) Motor has got to get off their button and fix thess
    issues. Why the hell would FOUR phones have the same issues... POOR QUALITY
    CONTROL in either the original manufacturing process or refurbishment.

    This is not the way Android is going to beat Apple!
  10. gbishop
    Offline

    gbishop New Member

    Joined:
    Jan 5, 2013
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    0
    same problem...

    Yeah I've had 5 razr m's in the past 3 months, all with the same static hissing in the earpiece. It usually take a few days to a week to kick in. but without fail it will. The wired stereo thing does nothing, neither does sucking or blowing on it. Kind of a bummer considering how sweet of a phone it is...any other ideas?
  11. BobDog437
    Offline

    BobDog437 New Member

    Joined:
    Dec 15, 2011
    Messages:
    35
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Spokane, WA
    I just got a MAXX HD, a couple of days ago and was thinking how good it sounded (in my car dock) compared to all the static and hiss, from my Bionic. Don't tell me this is what I have to look forward to......again. I have seen radio/electronic technicians use cans of terminal cleaner, which they use to clean connections. I wonder if this would work? I am sure with open ports, oxidation must occur and seems like this may be a possible solution, as well as maintaining USB and HDMI ports.
  12. xmguy
    Offline

    xmguy New Member

    Joined:
    May 5, 2010
    Messages:
    1,070
    Likes Received:
    4
    Trophy Points:
    0
    Location:
    RURAL TN
    I've gone through about 7-10 Razr Maxx HD units. Some have had other issues unrelated to the earpiece. However ALL over time have gotten the distorted/broken ear piece sound. I'm biding my time til VZW allows me to get another phone. Maybe the Note 2.
  13. Idaho_G
    Offline

    Idaho_G New Member

    Joined:
    Dec 4, 2012
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    0
    I just got my Maxx HD a month ago and the only issue I had was accidentally putting a screen protector over my Mic. That was embarrassing. I hope there isn't a serious defect with these things.
  14. shadesofthesun
    Offline

    shadesofthesun New Member

    Joined:
    Feb 20, 2011
    Messages:
    20
    Likes Received:
    0
    Trophy Points:
    1
    Update, I have my second replacement Maxx HD coming Monday. Same problem with the crackling earpiece. I use this phone in the same manner as my Droid X for 2yrs and it never happened to it.
  15. xmguy
    Offline

    xmguy New Member

    Joined:
    May 5, 2010
    Messages:
    1,070
    Likes Received:
    4
    Trophy Points:
    0
    Location:
    RURAL TN
    I hear you. I have a 6 month old Referb Bionic. Works great. I'm on my 11 or so. Its the only Motorola phone I ever had that's been this low quality.

    Sent from my DROID RAZR Maxx HD using Droid Forums
  16. xmguy
    Offline

    xmguy New Member

    Joined:
    May 5, 2010
    Messages:
    1,070
    Likes Received:
    4
    Trophy Points:
    0
    Location:
    RURAL TN
    Now VZW is only offering me the Razr M, Razr Maxx and loads of Pantech phones. I told them I spent $300 for a phone and you all cant give me one of similar features and value. I honestly believe they only care if you pay your bill not if your phone works or it doesn't. Was needing the Note 2 because it offered the same size battery life and size and the HD display. That was it. Id be happy if Motorola had built a good phone earpiece. I spoke with Motorola and they were shocked, but honestly only offered to fix it not refund me.
    Last edited: Feb 12, 2013
  17. shadesofthesun
    Offline

    shadesofthesun New Member

    Joined:
    Feb 20, 2011
    Messages:
    20
    Likes Received:
    0
    Trophy Points:
    1
    This problem is odd. Only a few of us have it and its been with multiple replacements. What are were doing???
  18. easchirra
    Offline

    easchirra New Member

    Joined:
    May 1, 2013
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    0
    Hey guys. I have been having the same problem with the ear piece speaker. It seems to work for a couple of weeks and the sound quality slowly deteriorates until I am left with none. I purchased this brand new, about 6 months ago, and just received my 6th replacement. I contacted Motorola to express my displeasure, and to see what they could do for me, after the third replacement through Verizon. They told me they would would fix the phone for me but it would take about 2 weeks with shipping time. I don't have a phone I can replace on this line for that amount of time so I just keep getting "like new" replacements from Verizon. I tried staying in contact with Motorola but they close a case after 24 hours if you don't contact them, and i don't have the time to email Motorola every day. I have tried every possible way to prevent this, from otter-boxes to no cases, to different versions of software, to different sim and sd cards, to leaving it sitting on my dresser except when I talk on it. I really enjoy this phone when it works, but no one at Verizon or Motorola want to work with me to get this corrected. Any ideas or suggestions from anyone would be helpful.
  19. MTLNY
    Offline

    MTLNY New Member

    Joined:
    Jun 26, 2013
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    0
    Yup, me too. After purchasing it 3 weeks ago......ear piece sounds like a blown speaker. Replacement on its way. I hope that's it!
  20. gottcha
    Offline

    gottcha New Member

    Joined:
    Nov 30, 2010
    Messages:
    79
    Likes Received:
    0
    Trophy Points:
    0
    My razr hd started this a few weeks ago:-(
    I can only use the speaker phone due to not being able the hear anyone through the ear piece.
    Seems like it happened after the last update.
Search tags for this page

droid razr ear speaker not working

,

droid razr earpiece not working

,
droid razr hd earpiece not working
,

droid razr m earpiece not working

,

droid razr maxx earpiece not working

,
droid razr maxx hd ear speaker
,
droid razr maxx hd earpiece not working
,

droid razr maxx hd speaker problems

,
droid razr maxx speaker problems
,
earpiece problem
,
motorola droid earpiece not working
,

motorola razr earpiece not working

,
motorola razr m earpiece not working
,
razr maxx hd ear speaker
,
razr maxx hd earpiece crackle