Problem with Droid RAZR usb mode

Discussion in 'Android Tech Support' started by jmoda001, Dec 6, 2011.

  1. jmoda001
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    jmoda001 New Member

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    Hello all,

    I have been searching this forum and the general internet for a week now trying to find a solution to my problem with no luck, so I am hoping that appealing to the masses might result in some progress.

    I attach my phone to my PC via the usb cable, I have made sure my phone is in debug mode, my phone software is up to date and I have tried the drivers available on Motorola's website, but my PC will not recognize my phone. I get a very quick pop up on my alert bar saying it is an unrecognized device, I have tried all my usb ports on PC but no luck.

    I am really at a loss any help / suggestions would be greatly appreciated.
  2. WestOkid
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    WestOkid Active Member

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    Not sure if you already figured this out, but for some reason Moto does not have a setting for the USB mode unless you plug in the USB cable. Once the cable is pluged in you will see a USB symbol in notifications on top of the phone. Pull down the notifications curtain, click on USB connection and select the desired mode. Usually USB Mass Storage. Hope this helps.
  3. joepadz
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    joepadz New Member

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    I am also having the USB connection issue. I know the pulldown menu you're referring to but it does not appear. I have tried several different PC's. Please help.
  4. Pyzon
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    Pyzon New Member

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    Try a different cable. Some work, some don't.

    Those retractable ones especially are a pain in the butt.
  5. Delphin
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    Delphin New Member

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    I am having the very same problem. I have tried several cables. The issue started after I tried to use the phone as a tether. The computer keeps installing a driver for a USB Modem when I plug the RAZR in (even in Debug mode).
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