Problem using Bluetooth headsets

Discussion in 'Android Tech Support' started by razrRay5, May 16, 2013.

  1. razrRay5
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    razrRay5 New Member

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    Hello Forum,

    In trying both a just purchased Jawbone ICON & a LG HBM-210, I am having no problem pairing to my DROID RAZR M. I can press to call & I can answer a call, but I can not hear anything or be heard. I tried calling my voicemail I heard nothing while set to "bluetooth" , but heard as should in either "speaker" or "handset" selections.

    I returned the Jawbone, thinking it was defective, but then tried using the LG HBM-210 with my Blackberry Curve & it worked no problem.

    I am wondering if I cleared out the Bluetooth devices on the DROID, would it make a difference?
    - currently the RAZR sees 3 devices being the Blackberry 9300, Jawbone ICON, & LG HBM-210
    - also, I can NOT figure out how to remove the bluetooth devices on the RAZR
  2. razrRay5
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    razrRay5 New Member

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    Can someone instruct me on how to delete bluetooth devices from my Razr M ?
  3. leeshor
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    leeshor DF Super Moderator Staff Member

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    You should be able to long press the device name and tap remove.

    You have 2 threads going on the same subject so things can get confusing.
  4. razrRay5
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    razrRay5 New Member

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    1. Thank you for the advice on the long press on the device name to remove. That worked & i did remove both Jawbone & LG headsets.

    2. I sent to the 2 threads (Tech Support & End-User Forum), wondering which may be better approach.

    3. Note that even after removing LG (I sent Jawbone back), it pairs, it can do incoming & outgoing, but I cannot hear or be heard !!!
  5. wcjeep
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    wcjeep Member

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    Have you checked device bluetooth settings when paired? Does it say phone and media are checked for sync?
  6. razrRay5
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    razrRay5 New Member

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    I have to call myself a novice user, as these steps are not so intuitive for me (lol)...

    I am not sure if I know how to "check device bluetooth settings..."

    -- when I do a long press of the crank/wheel , I see :
    -- Rename : LG HBM-210
    -- Unpair
    -- Profiles - Phone audio : Use for phone audio (this has a check mark)
  7. razrRay5
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    razrRay5 New Member

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    NEW ADD'L Question Please :

    Is it possible that my headset issue has anything to do with a Android Update?
    -- I've seen where some are having trouble with "jellybean" , etc...
    -- I've not wanted to move to that platform by choice, but wonder what if ???
    -- Under About Phone I see : [ System Verison: 98.15.66 XT907.Verizon en.US ] , [ Android version: 4.1.2 ] , [ Build Number: 9.8.1Q-66 ]
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