Problem adding secondary Gmail account

Discussion in 'Droid RAZR MAXX' started by pjo1966, Jun 6, 2012.

  1. pjo1966
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    pjo1966 Member

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    I got the MAXX today and added my primary Gmail account with my domain name with no problem. I went to add my account with the Gmail domain and I get a message saying my password doesn't match the account. I know the password is correct because I am able to log in using the browser. I tried generating an application-specific password and it didn't take that either. I really need to get this squared away ASAP, so any suggestions would be welcome.
     
  2. 94lt1
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    94lt1 DF Super Moderator Staff Member Premium Member

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  3. pjo1966
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    pjo1966 Member

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    Unfortunately that assumes the account is set up correctly and allows you to select it from the list of accounts. Mine does not get that far. I went ahead and added the 3rd account with no problem. It just doesn't like my primary personal account. I verified the password again and it is correct.
     
  4. MysticalDreams
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    MysticalDreams Member

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    I had an issue with this on my X it turned out I had a space after either the user name or the pw, I can't remember which.

    Hope something works for ya.
     
  5. pjo1966
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    pjo1966 Member

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    I tried again being sure I wasn't using spaces, but it didn't help.

    I appreciate the suggestions... keep them coming!
     
  6. Caren4u2
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    Caren4u2 Member

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    I had a similar issue trying to set up a friend's phone. (Can't remember what model phone).

    It turned out that her pw to log in to her acc contained symbols. She reset her pw taking out the symbols, tried again....and it worked.

    Not sure why, but it did.
     
  7. Linus_
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    Linus_ New Member

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    PJO, it sounds like you have 2-step verification set up on your account if you're creating app specific passes. Are you using Google Authenticator as well? 2 options:

    - Turn off 2 step verification and it should work fine
    - do a password reset and re-try
     
  8. pjo1966
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    pjo1966 Member

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    That was exactly the problem. I figured it out last night while I was on the phone with vzw tech support. She was impressed I was able to figure it out on my own. :| At least she was more helpful than the person I spoke with earlier who insisted I do a factory reset. That was a big waste of time.
     
  9. wbishop63
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    wbishop63 New Member

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    I am having the same issue. How did you turn off 2 step verification?
     
  10. FoxKat
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    FoxKat Resident Novelist...LOL! Staff Member Premium Member

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    Yes, please share! :)

    Sent from my DROID RAZR MAXX using Xparent ICS Tapatalk 2 with Google voice to text translation. Please excuse any minor spelling, punctuation, capitalization or grammatical errors.
     
  11. pjo1966
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