Power Button broken. Factory reset from PC?

Discussion in 'Droid RAZR Support' started by stevebo, Jun 21, 2014.

  1. stevebo

    stevebo New Member

    Joined:
    Jun 21, 2014
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    My Motorola Droid Razr Maxx has a broken power button. I've tried to reset using Power Button & Volume Up, Power Button & Volume Down, Power Button & Volume Up & Volume Down ... all with no response whatsoever.

    I figured I'd try to sell the unit and someone might buy in on eBay, but I want to factory reset it first, which I can't do if the unit won't power up.

    Is it possible to power it up / factory reset it from my PC using the USB cable?

    Many thanks,
    Steve
     
  2. grenefroggie

    grenefroggie DF Super Moderator Staff Member

    Joined:
    May 18, 2011
    Messages:
    971
    Likes Received:
    398
    Trophy Points:
    203
    Location:
    KY
    Ratings:
    +461
    Current Phone Model:
    Google Nexus 5
    I think you have to have developer options with USB debugging enabled to do a reset from ADB. You can give it a try, but it has to be in fastboot mode.
     
  3. stevebo

    stevebo New Member

    Joined:
    Jun 21, 2014
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Hi grenefroggie,

    Many thanks for the reply!

    While I may have USB debugging enabled because I use PDANet, I'm pretty sure the phone is not in fastboot mode.

    The real question I have is that if I sell this unit on eBay (there seems to be a market for broken Razr Maxx phones) and I pull the Sim Card and Memory Card, will anyone be able to read my sensitive personal information?

    Thanks,
    Steve
     
  4. CJM

    CJM Developer Relations Staff Member Rescue Squad Premium Member

    Joined:
    Sep 12, 2010
    Messages:
    9,635
    Likes Received:
    739
    Trophy Points:
    258
    Location:
    Mississippi Gulf Coast
    Ratings:
    +764
    Current Phone Model:
    Nexus 6
    You may need the Motorola fastoot, called mfastboot. Then connect your phone to your pc, open command prompt & type "adb reboot bootloader". That should get you into the bootloader. Then type "fastboot -w" (or mfastboot -w), depending on what you'll need. That'll wipe the user data/cache.
     
  5. grenefroggie

    grenefroggie DF Super Moderator Staff Member

    Joined:
    May 18, 2011
    Messages:
    971
    Likes Received:
    398
    Trophy Points:
    203
    Location:
    KY
    Ratings:
    +461
    Current Phone Model:
    Google Nexus 5
    What ^^ said!
     
Search tags for this page

droid how to reset with broken power button

,

droid maxx reset from computer

,

droid on off button not working

,

factory reset android pc forum

,

how to factory reset motorola droid with a broken volume key

,

is there a reset button on droid max power button broken

,

razr maxx volume down button broken

,

reset motorola volume broken

,

volume button broken factory reset

,

volume down button broke on motorola android razr m