Possible fix for "sound issue"?

Discussion in 'Droid Moto Z Force' started by grunt0300, Jan 10, 2017.

  1. grunt0300

    grunt0300 Senior Member

    Joined:
    Aug 3, 2014
    Messages:
    292
    Likes Received:
    154
    Trophy Points:
    98
    Location:
    Nokomis, Florida
    Ratings:
    +161
    Current Phone Model:
    Galaxy S7 Edge, Nexus 6P
    Just got off of the chat line with Moto rep. His answer to the sound problem was the dreaded factory reset, plus do not select "auto restore". According to him, this will erase all the security updates, since the phone was first made. I have my doubts. Has anyone in these forums tried this? He also said that i would be able to refuse any of the updates, as they started to come in, after the phone booted up.:confused:o_O:rolleyes:
     
  2. lloydstrans

    lloydstrans Platinum Member

    Joined:
    Nov 16, 2011
    Messages:
    12,131
    Likes Received:
    1,976
    Trophy Points:
    678
    Ratings:
    +2,015
    What phone?

    Sent from my XT1254 using Tapatalk
     
  3. lloydstrans

    lloydstrans Platinum Member

    Joined:
    Nov 16, 2011
    Messages:
    12,131
    Likes Received:
    1,976
    Trophy Points:
    678
    Ratings:
    +2,015
    D'oh motoZ

    Sent from my XT1254 using Tapatalk
     
  4. grunt0300

    grunt0300 Senior Member

    Joined:
    Aug 3, 2014
    Messages:
    292
    Likes Received:
    154
    Trophy Points:
    98
    Location:
    Nokomis, Florida
    Ratings:
    +161
    Current Phone Model:
    Galaxy S7 Edge, Nexus 6P
    Moto Z Force Droid
     
  5. Sajo

    Sajo Diamond Member

    Joined:
    Jan 25, 2013
    Messages:
    10,871
    Likes Received:
    6,854
    Trophy Points:
    1,863
    Location:
    Tennessee
    Ratings:
    +7,362
    Current Phone Model:
    Moto Droid Z Force
    I don't believe it personally. If that was the case then why didn't the Moto forum manager put that on their forum when he said a software fix was being worked on?

    Sent from my XT1650 using Tapatalk
     
    #5 Sajo, Jan 10, 2017
    Last edited: Jan 10, 2017
  6. Sajo

    Sajo Diamond Member

    Joined:
    Jan 25, 2013
    Messages:
    10,871
    Likes Received:
    6,854
    Trophy Points:
    1,863
    Location:
    Tennessee
    Ratings:
    +7,362
    Current Phone Model:
    Moto Droid Z Force
    Also a FDR does not erase software updates and security patches, you would still have the same version numbers after the FDR. His advice would work great if an App was causing the problem. Since the forum manager said it's software and will require a software fix, I would not believe a Tier 1 / Tier 2 phone support rep that a FDR will fix it.

    Sent from my XT1650 using Tapatalk
     
    #6 Sajo, Jan 10, 2017
    Last edited: Jan 10, 2017
    • Agree Agree x 1
  7. grunt0300

    grunt0300 Senior Member

    Joined:
    Aug 3, 2014
    Messages:
    292
    Likes Received:
    154
    Trophy Points:
    98
    Location:
    Nokomis, Florida
    Ratings:
    +161
    Current Phone Model:
    Galaxy S7 Edge, Nexus 6P
    Good points. I'll wait, but i'm not sure how much longer. That galaxy 8 sounds pretty good.
     
    • Like Like x 1
  8. Sajo

    Sajo Diamond Member

    Joined:
    Jan 25, 2013
    Messages:
    10,871
    Likes Received:
    6,854
    Trophy Points:
    1,863
    Location:
    Tennessee
    Ratings:
    +7,362
    Current Phone Model:
    Moto Droid Z Force
    Just curious, are all of your notification sounds too low? if so, do you use the shorter, built in sounds? Since owning this phone the only time i notice this issue is on calls. The first ring is silent, then each subsequent ring gets louder. But all sounds for texts, e-mails, forum messages are very loud each and every time. My wife has asked to turn down the volume several times for notifications from this forum (Tapatalk). I use the shorter built-in system tones. Not sure if that makes a difference?
     
  9. grunt0300

    grunt0300 Senior Member

    Joined:
    Aug 3, 2014
    Messages:
    292
    Likes Received:
    154
    Trophy Points:
    98
    Location:
    Nokomis, Florida
    Ratings:
    +161
    Current Phone Model:
    Galaxy S7 Edge, Nexus 6P
    They are all low. Incoming calls will ring 6 times before going to voicemail. I only hear the last 3 rings. I'm using Verizon's msg app, and MyMail for email. I've tried different sounds of various lengths, and i still get no sound.
     
  10. Sajo

    Sajo Diamond Member

    Joined:
    Jan 25, 2013
    Messages:
    10,871
    Likes Received:
    6,854
    Trophy Points:
    1,863
    Location:
    Tennessee
    Ratings:
    +7,362
    Current Phone Model:
    Moto Droid Z Force
    That's strange. It must have something to do with when that one security patch was installed vs newer phones that already had it applied, like mine. All I had to update was the OS from Android M to N. And my only issue is with call sounds. Strange behavior. Hope the fix comes sooner rather than later.

    Sent from my XT1650 using Tapatalk
     
  11. grunt0300

    grunt0300 Senior Member

    Joined:
    Aug 3, 2014
    Messages:
    292
    Likes Received:
    154
    Trophy Points:
    98
    Location:
    Nokomis, Florida
    Ratings:
    +161
    Current Phone Model:
    Galaxy S7 Edge, Nexus 6P
    That fix should have happened already. I'm not waiting too much longer.
     
  12. grunt0300

    grunt0300 Senior Member

    Joined:
    Aug 3, 2014
    Messages:
    292
    Likes Received:
    154
    Trophy Points:
    98
    Location:
    Nokomis, Florida
    Ratings:
    +161
    Current Phone Model:
    Galaxy S7 Edge, Nexus 6P
    Got an email from Moto. I can return the phone, and get a replacement, for $24.99. How do i know that the replacement phone won't have the same problem? More than that, why should i pay Moto any money, when the problem was there's, not mine?:rolleyes:
     
Search tags for this page
fix droid force z speaker issue
,
fix droid z force speaker issue
,

moto droid z sound issue

,
moto force droid ring tone
,
moto z force droid no low ring tone fix
,
xt1650 notification sounds