POS Verizon Backup Assistant Question

Discussion in 'Android Tech Support' started by xkape, Aug 7, 2010.

  1. xkape
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    xkape Premium Member Theme Developer Premium Member

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    OK, onmy phone, I just gave up and manually put everything in.

    On my wife's phone however, I used Verizons backup assistant. It did bring all the contacts in BUT there numbers are in the Moto Droid as notes.
    For Example..

    Jack Johnson
    Notes 937-555-1212

    There are no actual numbers stored as mobile, home, work, etc...

    I did sync with Gmail and everything is in there ok just not on the phone.

    Her old phone would require me to buy a cable to hookup a link to the comp to make a csv file.

    Anyone know a way to get this corrected and brought in the right way? I am not paying Verizon 20 bucks for something so simple. I would go buy the 20 cable and do it myself before I did that. It's a matter of principle.
  2. xkape
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    xkape Premium Member Theme Developer Premium Member

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    bump.

    Anything? Any way to chance it from notes to actual contacts? I am not afraid to go back to square one and get it done. I'll just make a backup, do what I gotta do and make it happen.
  3. mrsejones72
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    mrsejones72 New Member

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    I had this problem with my wifes' Ally yesterday and took it back to Verizon. The tech removed the Backup Assistant and reinstalled it. All of the contacts showed up but I still have the notes under each contact. Still trying to remove that. Hope this resolved your issue.