POP Mail - "Connection Error"

Discussion in 'Android Tech Support' started by knightshade, Nov 25, 2009.

  1. knightshade
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    knightshade New Member

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    POP Mail - "Connection Error" when From contains special chars like "詹姆士"

    I'm hoping that someone has an idea that I'm overlooking.

    Yesterday - I had POP3 access setup to my ISP.
    Emails were displaying on my phone.

    Today I was at work, and added my work Exchange account.
    (Works great on the $30 data plan, calendar syncs and everything)

    I went back to look at my personal mail - and I keep getting a yellow popup that reads:
    "Connection Error"

    At one point, I thought maybe it worked when on my home WiFi - but not elsewhere... but I'm home now and proven that theory wrong.

    I've deleted the account, attempted to recreate it - and have validated my settings against my laptop a dozen times, always with the same results....


    Anyone have any ideas?
    I'm tempted to play with a pop account at a different ISP to see if I have luck there...
    Last edited: Nov 25, 2009
  2. sktech
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    sktech New Member

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    Check your port number.
  3. knightshade
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    knightshade New Member

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    Pop: 110
    SMTP: 25

    Both match my laptop, and inbound had worked last night...
  4. knightshade
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    knightshade New Member

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    Apparently I'm not alone - google turned up threads of others having similar issues... magically appearing & resolving themselves.


    I tried K-9, and while that failed - I get a wonderful stack trace in an error log...

    java.lang.NumberFormatException: unable to parse
    '<c04e4e72074d523f2660c781d855b8cc@501stforums.com>' as integer
    at java.lang.Integer.parse(Integer.java:374)
    at java.lang.Integer.parseInt(Integer.java:363)
    at java.lang.Integer.parseInt(Integer.java:323)
    at com.android.email.mail.store.Pop3Store$Pop3Folder.fetchEnvelope(Pop3Store.java:629)
    at com.android.email.mail.store.Pop3Store$Pop3Folder.fetch(Pop3Store.java:537)
    at com.android.email.MessagingController.downloadMessages(MessagingController.java:1115)
    at com.android.email.MessagingController.synchronizeMailboxSynchronous(MessagingController.java:926)
    at com.android.email.MessagingController$4.run(MessagingController.java:716)
    at com.android.email.MessagingController.run(MessagingController.java:312)
    at java.lang.Thread.run(Thread.java:1096)


    Based on the package name - I presume that this is an underlying issue in android's POP3 framework....

    Anyone have ideas on a useful place to let the developers know?
    It seems to me that having a stack trace and guilty message goes a long way to resolving things.
    Last edited: Nov 25, 2009
  5. knightshade
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    knightshade New Member

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    Looks like these are related fallout:

    java.lang.NullPointerException
    at com.android.email.MessagingController.synchronizeMailboxSynchronous(MessagingController.java:877)
    at com.android.email.MessagingController$4.run(MessagingController.java:716)
    at com.android.email.MessagingController.run(MessagingController.java:312)
    at java.lang.Thread.run(Thread.java:1096)



    java.lang.ArrayIndexOutOfBoundsException
    at com.android.email.mail.store.Pop3Store$Pop3Folder.indexMsgNums(Pop3Store.java:434)
    at com.android.email.mail.store.Pop3Store$Pop3Folder.getMessages(Pop3Store.java:372)
    at com.android.email.MessagingController.synchronizeMailboxSynchronous(MessagingController.java:874)
    at com.android.email.MessagingController$4.run(MessagingController.java:716)
    at com.android.email.MessagingController.run(MessagingController.java:312)
    at java.lang.Thread.run(Thread.java:1096)



    com.android.email.mail.MessagingException: Unable to execute POP3 command
    at com.android.email.mail.store.Pop3Store$Pop3Folder.executeSimpleCommand(Pop3Store.java:857)
    at com.android.email.mail.store.Pop3Store$Pop3Folder.fetchEnvelope(Pop3Store.java:622)
    at com.android.email.mail.store.Pop3Store$Pop3Folder.fetch(Pop3Store.java:537)
    at com.android.email.MessagingController.downloadMessages(MessagingController.java:1115)
    at com.android.email.MessagingController.synchronizeMailboxSynchronous(MessagingController.java:926)
    at
    com.android.email.MessagingController$18$2.run(MessagingController.java:3185)
    at com.android.email.MessagingController.run(MessagingController.java:312)
    at java.lang.Thread.run(Thread.java:1096)
    Caused by: java.net.SocketException: Broken pipe
    at org.apache.harmony.luni.platform.OSNetworkSystem.sendStreamImpl(Native Method)
    at org.apache.harmony.luni.platform.OSNetworkSystem.sendStream(OSNetworkSystem.java:498)
    at org.apache.harmony.luni.net.PlainSocketImpl.write(PlainSocketImpl.java:585)
    at org.apache.harmony.luni.net.SocketOutputStream.write(SocketOutputStream.java:59)
    at java.io.BufferedOutputStream.flushInternal(BufferedOutputStream.java:199)
    at java.io.BufferedOutputStream.flush(BufferedOutputStream.java:109)
    at com.android.email.mail.store.Pop3Store$Pop3Folder.writeLine(Pop3Store.java:791)
    at com.android.email.mail.store.Pop3Store$Pop3Folder.executeSimpleCommand(Pop3Store.java:836)
    ... 7 more
  6. knightshade
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    knightshade New Member

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    My email is "fixed" for the moment...
    I had one email come in last night from: "詹姆士 "

    Deleting that email got things flowing again...

    Short term victory!:icon_ banana:

    But it would be good to see POP3 email stable....

    Still new to android, so if a mod can point me toward a place to place a proper bug report, it would be appreciated.

  7. knightshade
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    knightshade New Member

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    Amusingly - I got another email from this person, and the email came back...

    Removed it from the pop server, and back in business.
  8. knightshade
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    knightshade New Member

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  9. scifan001
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    scifan001 New Member

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    I just started using my driod about a month ago. 2 POP accounts and an excahnge account. All working great until yesterday. Now 1 POP account getting connection error and does work sometimes.

    Has anyone heard of a solution?
  10. ohio79
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    ohio79 New Member

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  11. hookbill
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    hookbill Premium Member Premium Member

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    Without clicking on your link I see you have Yahoo Mail. That's a problem in itself. Are you running stock 2.1 or are you running a custom ROM?
  12. ohio79
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    ohio79 New Member

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    I have the stock 2.1 set up.

    I think I'm going to try pushing the yahoo mail to gmail. Any other suggestions?
  13. aminaked
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    aminaked New Member

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    The k9 google code site has beta downloads available. Worth a try.
  14. scifan001
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    scifan001 New Member

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    ThaNK YOU

    OHIO79

    WORKED
  15. kfath78
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    kfath78 New Member

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    Its a issue with Time Warner/Road Runner email. When you are inside the network ie. WiFi at home thru RR you can send fine. When you leave home and send thru 3g you are outside the RR network and therefor cant send. I have talked to both Verizon and RR support about the issue. It makes me mad b/c this work fine for a few days when I got the phone and now it doesn't. I have uninstalled/reinstalled account and that seemed to work but now it doesn't. Checked all the smtp settings and still nothing. If its this unstable I am going to have to use GMail which sucks b/c have to notify everyone of the change. Wish it worked! Anymore info please let me know!
    Thanks,
  16. sddenizen
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    sddenizen New Member

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    You won't have to notify anybody of an email change if you forward your roadrunner email to gMail and if you configure gMail to use your roadrunner email for reply addresses. In gMail --> settings --> Accounts and Import
  17. psustan
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    psustan New Member

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    It may be the same problem as in this thread:

    http://www.droidforums.net/forum/dr...s/1269-smtp-setting-road-runner-e-mail-4.html

    If you can get outgoing mail to work outside the RR network, that should be OK everywhere. Why connect to the RR network over WiFi when you have unlimited through Verizon?
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