I'm sorry to vent while asking a question But I'm about to give up and take the phone back to the store. That is how frustrated I am with people saying something is going to happen if I do x or y, and then I do x or y and it doesn't happen! And then people get on and say it happened for them and thank you so much. I must be the most clueless person there is because I can't do things that so many people are finding so easy to do! They say to mount the phone and it will make the phone into a new drive on the PC. I do it. Where is this new drive supposed to be? There is no notification on either the phone or the PC that a drive has been found, created, or connected. There is no new drive in the My Computer folder. How am I supposed to pass files from computer folders to the SD card when there is no window for the SD card anywhere? They say to remove the SD card, plug it into the PC, and create folders. But nobody draws out a tree and says put your folders in this folder on the SD card, name them this, and put the files in. They just say to create the folders. Where? Android? Android/dcim? I put folders in the main, in the Android, in the /dcim. They sometimes show up on the phone, sometimes not. The only way they ever show up on the phone is when I use the app Astro that I downloaded. And then it says it can't find the dcim folder I just put there and named they way it wanted me to when it said it couldn't find it the last time. Should I re-format the SD card and let the phone recreate the folders it needs, and start over again? If I must do that, would someone PLEASE draw out a tree and put pictures and show where everything should go when I create it? Thank you for reading this through, and please either help me or point me to someone or something that can. ETA: This was never rocket science on my Blackberry Curve!