moved to Droid X Tech Issues.
You can do a factory reset yourself without having to take it into Verizon.
I'll move it back then, your device info said the X and I didn't see any mention it was your gf's phone.moved to Droid X Tech Issues.
You can do a factory reset yourself without having to take it into Verizon.
this is the samsung fascinate. it's my gf's phone. I don't want a factory reset, there is software on the phone that cannot be deleted