PLEASE FIX in the next OTA

Discussion in 'Android Tech Support' started by Dejavoo, Dec 11, 2009.

  1. Dejavoo

    Dejavoo New Member

    Joined:
    Nov 23, 2009
    Messages:
    28
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Can you please fix this in the next OTA. The droid will not play any animated or video text messages. I have personally contacted Motorola and they told me that as of now the Droid does not support video or animated messages. I have also tried saving the animations and they won't even play once saved to the SD card. What happened my Motorola Razr had no problem playing video or animated messages. Please Fix this issue.
     
  2. BlairAllenVT

    BlairAllenVT Member

    Joined:
    Dec 5, 2009
    Messages:
    37
    Likes Received:
    1
    Trophy Points:
    8
    Location:
    Blacksburg, VA
    Ratings:
    +1
    Posting that info here probably isn't going to do any good towards getting this in the next OTA update. I seriously doubt Motorola, VZW, or even Google troll these boards looking for suggestions. You're better off trying to find support forums for the individual companies if you want your voice heard by them.
     
  3. Dejavoo

    Dejavoo New Member

    Joined:
    Nov 23, 2009
    Messages:
    28
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I set up an account on Motorola's customer services and sent them an email with this technical issue. At the end I wrote if I have sent this to the wrong dept or person can you please direct me to whom I should send this to. Hopefully with persistence our voices will be heard.
     
  4. dezymond

    dezymond Tech Support Mod
    Staff Member Premium Member

    Joined:
    Nov 11, 2009
    Messages:
    12,079
    Likes Received:
    1,506
    Trophy Points:
    573
    Location:
    Bay Area, California
    Ratings:
    +1,670
    Current Phone Model:
    Google Pixel
    Good job bringing up the problem to Motorola. I'm sure they'll fix it in their next update, due next month I believe. Might want to send the problem to Google, since they are in charge of software. Be patient, they'll solve the problem.
     
  5. jaysonstaurt

    jaysonstaurt Member

    Joined:
    Nov 10, 2009
    Messages:
    175
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    I was going to say, sounds more like a Google issue than a Motorola issue.
     
  6. JayMonster

    JayMonster Member

    Joined:
    Dec 1, 2009
    Messages:
    776
    Likes Received:
    1
    Trophy Points:
    18
    Ratings:
    +1
    I can say with absolutely no authority what-so-ever that I would fully expect to NEVER see the video messages as you describe appearing on Android. Why? Because they are typically done with Quicktime... Apple Quicktime. What are the chances that Apple is going to allow that to be ported to Android?

    Though personally, I have absolutely no use for the animated gif support and feel it is very retro, I understand that people still like to play games in this space like that, and so I would get behind any effort to bring that functionality to Android, even if it is through a 3rd party app like Handcent.
     
  7. J-Buck

    J-Buck Member

    Joined:
    Nov 12, 2009
    Messages:
    233
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    quicktime is on windows, and thats apples biggest competitor...

    And video messaging should be a standard on any phone now days. my first clamshell phone could do that lol. never new cell phones used quicktime... u sure?
     
  8. JayMonster

    JayMonster Member

    Joined:
    Dec 1, 2009
    Messages:
    776
    Likes Received:
    1
    Trophy Points:
    18
    Ratings:
    +1
    It is a different game on the desktop. As Microsoft has 90% marketshare, Apple needs Windows more than Windows needs QuickTime.

    I am oversimplifying this a bit (as I said, I am no authority on this), and yes it is "standardized" in the 3gp spec. Quicktime is what Verizon recommends as a player (if you send a MMS to your e-mail you will get notification of this along with the e-mail, but there are probably other players that handle it as well. (a quick guess would be VLC). Since 3gp is based (at least in part) on MPG, those sort of movies probably can be incorporated (if they haven't been already), but GIF support is a whole other matter altogether.

    GIF uses LZW compression, and that is patented (or was) owned by somebody (I want to say Sperry or Wang, but I am not sure). Thus it is not an "open" standard, it has to be licensed, and that brings with it a whole myriad of issues. That, and the fact that it caps out at 256 colors makes it a dinosaur and the reason far less people use it now.
     
  9. Sex Cells

    Sex Cells Member

    Joined:
    Nov 25, 2009
    Messages:
    43
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    you honestly think the reason the droid cant take video is because it uses a quick time format?

    besides, this is not a bug. its part of a strategy. the phone wouldve never been released with that kind of glaring functionality bug.
     
  10. medicTHREE

    medicTHREE Member

    Joined:
    Nov 3, 2009
    Messages:
    457
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    Blackberry can do it and they are much more of a competitor to apple than the droid. BB has THE market share.
     
  11. Corinacakes

    Corinacakes Super Moderator
    Theme Developer

    Joined:
    Nov 17, 2009
    Messages:
    5,009
    Likes Received:
    3
    Trophy Points:
    153
    Location:
    Maine
    Ratings:
    +3
    maybe i'm even stupidier than i thought :icon_eek:but i've always got video on every other phone i've ever had except DROID. and NO i've never owned an iphone. does apple control the LG Dare? This is so annoying!! i miss my video mms'>O i thought it was some setting i couldn't figure out!! crap!:mad:
     
  12. RW-1

    RW-1 Silver Member

    Joined:
    Nov 29, 2009
    Messages:
    2,249
    Likes Received:
    1
    Trophy Points:
    103
    Location:
    Nazareth, PA
    Ratings:
    +1
    Fact for anyone complaining about "my previous phone did ...: You no longer have a CELL PHONE...

    So anything considered standard for a cell phone may or may not be applicable to android or other smartphone OS's.
     
Search tags for this page

apple quicktime for android