Playing video mms email

Discussion in 'Android Audio and Video' started by kingofbass, Dec 10, 2009.

  1. kingofbass
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    kingofbass New Member

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    I look everywhere can't find it anywere. I can't open an email from my wife's blackberry. it says fetching attachment then it says it attchment can't be open Can someone help me please thanks
  2. astevens54
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    astevens54 New Member

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    I too cannot get video sent to me in Handcent or the default Messenger to play on the Droid. It comes in as a picture and when sent to my Blackberry it worked. Does anyone have any advise?
    Last edited: Dec 23, 2009
  3. astevens54
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    astevens54 New Member

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    Bump........
  4. kingofbass
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    kingofbass New Member

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    Iguess no one knows.
  5. astevens54
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    astevens54 New Member

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    I find it hard to believe that we are the only one having this problem. I send Helpdesk tickets into Verizon and Motorola. Moto called, but I missed the call and am going to call them back Monday. If I get a fix, I will post it.
  6. kingofbass
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    kingofbass New Member

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    astevens54 did you here anything yet ?
  7. astevens54
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    astevens54 New Member

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    Sorry no...
  8. astevens54
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    astevens54 New Member

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    Here's what they said, please try it and post the results. Thanks:
    Instructions below will erase all the information from your phone: This option is recommended to use after backing up your information.

    Go to Menu
    Select Settings
    Go to Privacy
    Select Factory Data Reset
    If prompted to enter Security code type 000000

    If the problem persists, we recommend you to contact your Service Provider to review your network settings for SMS and MMS.
  9. New2u
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    New2u DF Super Moderator

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    Yeah a factory reset would be my last resort, i'd see what verizon says. I mean when i get them in, it will come up as a playable item, then when i click on them they go to a black background and then start playing.
  10. eagles51593
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    eagles51593 New Member

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    I also have had similar problems. Sometimes I don't receive mms, and other times it just takes a really long time to load.
  11. Jim 777
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    Jim 777 Active Member

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    From the searching I've done here, videos through MMS are in issue. My guess is that it comes down to file size. I get ones from my mom's phone (not a droid, or a smart phone for that matter) but can't send them.... too big.

    It's not just those in this thread.
  12. astevens54
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    astevens54 New Member

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    You all might try: https://supportforums.motorola.com under the Droid forums search MMS. There seems to be some info there, but I haven't try anything other than pulling the battery to this point.
  13. astevens54
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    astevens54 New Member

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    Thanks, I've seen it in other threads and feared size MIGHT be the problem. I love my Droid, but want to be able to see videos of my grandson. I'm not too happy about this and am seeking answers.
  14. kingofbass
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    kingofbass New Member

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    Thanks for all the input guys.
  15. kingofbass
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    kingofbass New Member

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    what about through email from blackberry?
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