Solved Play store and compatabilty issues

Discussion in 'Android Support' started by shane84, Aug 7, 2014.

  1. shane84

    shane84 New Member

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    Current Phone Model:
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    I recently deleted some apps from my phone, now when I try to download them it says not compatible with device.

    I have the new version 4.9.13 installed.
    When I open the store it goes straight to the app shop and not store home, I cannot see the tabs for apps, games, movies, books etc.
    If I slide the menu across, part with my apps and settings and click on store home it goes back to shop apps.

    I have a HTC Desire 310
    Any ideas on these issues would be appreciated.
     
  2. Jeffrey

    Jeffrey Premium Member
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    Welcome to the Forum.
    Go to Settings>Apps and locate the PS App. Delete cache and data and restart your phone.
    Lets us know if that works for you.
     
  3. shane84

    shane84 New Member

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    Hi, that's not worked.

    I've added a pic of my 'home' page.

    I did have the store home page a couple of days ago but my phone went dead and on restart it was gone.
     

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  4. shane84

    shane84 New Member

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    Seems to be working ok now. Went back to settings┬╗apps┬╗play store then deleted all data and cache and forced stop. Now working.
    Cheers
     
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  5. Jeffrey

    Jeffrey Premium Member
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    Glad you got it resolved..