Earlier today I went to my local Verizon store regarding the usb port that had play. First the employee had told me that its bc of using the port often and it does wear. Not a good answer. Wrong answer! I told him that its loose and eventually it won't charge no more and its still under warranty. He spoke of this to the manager. The manager looked at my phone and said get him a replacement. Now my cover for the port will now be present which was a bummer when it first came off.