Been having a problem with my Plantronics Voyager Pro and Voyager Pro+ headsets connecting to my Note 2. What happens is when I try to make a phone call while in the car or in a store I would get an error message saying that the headset could not connect to the network. After a few weeks of getting this message intermittently it became more common. Called Verizon and they were of little help saying that the headset was too old (had them for like 18 months minimum) for the software in the phone. They referred me to Plantronics. Well Plantronics also was no help to me. So I figured that I was stuck and would have to buy a new more modern headset. I waited another month and finally decided to spring for a new headset. But I had to call Verizon just one more time and see if there they had found some sort of solution to my problem. This time Verizon Wireless was very helpful. After doing some routine things the customer service rep suggested the tried and true fix. A factory reset and also adding the apps back on one at a time and seeing if that helped the problem. Not something that I wanted to do but the hope that the reset might solve the problem was worth the time spent adding back the apps. Glad to say that it has been about 10 days since I did the factory reset and I added back all the apps that I had on the Note2 previously except for a few that I really did not use and my problems seems to be solved. Have not gotten any network connection error messages to date. Hope that this post might be of some help to those who are or might experience the same problem I did.