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[Placeholder] Known Issues and Fixes

Discussion in 'Android Tech Support' started by RinTinTigger, Dec 21, 2009.

  1. RinTinTigger
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    RinTinTigger Premium Member Premium Member

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    Hey guys,

    as wished i will start a list of known Issues and how to fix them, or note if there
    is no fix by now. As soon as i have some time left, i will fill this list!

    @all: I will leave this thread open, so if you have a bug+fix, just post it down here, i will delete your post and get the content in this sticky. NO DISCUSSION here!!!
    Please make sure that your bugs and fixes are confirmed either by others or by officials.

    Tigger


    KNOWN ISSUES & Fixes:

    1

    Issue:
    The phone is not getting any signal to cell towers, or any service.

    Solution:
    -Set the phone to Airplain mode by hitting the lock button and choose Airplaine mode
    -Pull the battery (can be also done for 15 minutes to force the phone to reenter the wireless network)
    -put battery it back in and boot up the phone in Airplaine mode again
    -Switch back from Airplaine to normal mode

    If this still is not working try switch through wifi, gps and synch to make the phone work aigain

    2
    Issue:
    The memory of the phone drains or is low

    Solution:
    -go to Settings
    -go to applications
    -go to manage applications
    -hit menue button
    -select filter
    -select ALL
    -then sort by used space
    -go to the first 5 programs that are on the toplist of used space....like email...browser...and so on, and clear the cache!

    also uninstalling unused 3rd party apps helps

    3
    Issue: Physical Keyboard not lighting up

    Solution:
    -goto Settings
    -goto Display/screen
    -uncheck Auto-Brightness
    If that doesnt work, adjust brightnes to higher or lower on the Power Control Widget.

    4
    Issue: The device is not connecting to my WiFi Network when i activate WiFi through the Power Control Widget

    Solution:
    -goto Settings
    -goto Networks
    -goto Wifi
    You just have to navigate there, and your device should auto connect to the wifi network
    Last edited: Jan 17, 2010
  2. RinTinTigger
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    RinTinTigger Premium Member Premium Member

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    First two issues noted
  3. RinTinTigger
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    RinTinTigger Premium Member Premium Member

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    AGAIN!

    this thread is NOT to post your problems only or discussion,
    Just For known issues and their solution.

    Please stick to that topic.

    Tigger
  4. RinTinTigger
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    RinTinTigger Premium Member Premium Member

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    ***Updated***
  5. srothkin
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    srothkin New Member

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    Would be nice to note what changed.

    Thanks
  6. mfdbone
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    mfdbone New Member

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    visual voice

    Hi, I got this visual voice thing. But it was the wrong one. My sons works fine he uses another one and it does not cost anything and this one does. But it wont let me use his because of this one. But it wont let me delete this one. I can delete any other apps, But this one is not under apps. Do I have to turn it back into how I got it to make it go away, if so how do I do that?
    Thank you
    Douglas
  7. RinTinTigger
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    RinTinTigger Premium Member Premium Member

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    Stock apps can only be deleted with root...is that your question?
  8. mfdbone
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    mfdbone New Member

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    Yes it is, thank you, I will have to ask my son how to do the root, I am an old man, all these toys I dont know yet, but if it like computer it shouldn't be that hard.
    Thank you
    Douglas
  9. Zer0-c00l
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    Zer0-c00l New Member

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    Or you can use the old man method and hit it with a wrench.
  10. brwngrl
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    brwngrl New Member

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    i can't even connect to my wifi
  11. gahart
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    gahart New Member

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    screen

    my screen was turning an workin fine... i stopped by verizon an now my screen won't flip when i turn my phone??????
  12. lovick5557
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    lovick5557 New Member

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    Trouble with Lookout Mobile Security

    Below is an issue and solution that I had with my Motorola Droid. The solution has not been "verified by others and by officials" but it worked for me. So I felt it was worth posting...


    Trouble with Lookout Mobile Security
    I have had Lookout Mobile Security on my phone pretty much since day one. My Droid is rooted. I recently updated my ROM to Bugless Beast V1.0 (the freakin Bomb by the way) and somewhere along the line it uninstalled my Lookout. When I tried to reinstall it from the Market it downloads it and tries to install but comes back with an error message saying something about not enough memory. I have installed several apps after this so I know it has memory. Anyone have any ideas or alternative to Lookout Mobile?

    The Solution...
    You probably need to uninstall it first, then download it again from the market. If "Lookout" isn't in your settings--manage applications, look for something like com.lookout. And uninstall that. Then go back to the market and you should be good to go.
    Solution posted by "gszeman"
    I guess it was confirmed by "brian.lookout" of support@mylookout.com
  13. jddevinn
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    jddevinn New Member

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    this is not really an issue..... the screen will not turn with the default home w/o the keyboard out. this was done intentionally on OS development. Helix is an exultant replacement for the default home screen with the auto orientation feature.
  14. Tmac
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    Tmac New Member

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    Major issue

    I am having a big problem with my motorola droid. I am currently using ChevyNo1 Froyo v4.1 rom. I have had a problem with my external speaker for about a week. I cant find out the problem at all and its really stressing me out. The external speaker works but only when i put it on speaker phone. Other than speaker phone no other sound will come out of it. When i try to play music the timer moves extremely slow and with the videos they play choppy but both with no sound. I have tried many things such as rebooting, battery pulls, uninstalling apps, restoring, even different roms. Someone please help me out of this jam.
  15. jvalllaw@aol.com
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    jvalllaw@aol.com New Member

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    Where do I post problem questions?
  16. Daringo
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    Daringo New Member

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    Wifi Connection Issues - This might help

    4
    Issue: The device is not connecting to my WiFi Network when i activate WiFi through the Power Control Widget

    I have noticed ...

    If I power cycle my DX, than it always connects the first time I try pressing the wifi widget (your pick, android or motorola). Subsequent presses randomly work (until I try the technique mentioned by the author of this thread). Connection is solid.


    Hope that helps some of you folks. Not a great solution, but perhaps this may help Motorola figure this out. I'm quite sure this is a software issue. And it sure explains the randomness... I mean, now I can connect instantly at least once per power cycle.

    D
    Last edited: Aug 6, 2010
  17. uconnkid3219
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    uconnkid3219 New Member

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    Issue Found:
    Incoming E-mail can be received, but outgoing e-mail cannot be sent.

    Cause:
    In my case at least, I figured out the cause of this issue to be a design error in the e-mail setup. In the Outgoing Server Setup there SHOULD be a check box titled "Requires Login" that can be UN-checked (K9 E-mail has this, but the standard e-mail the Droid X comes with does not). If your e-mail provider does NOT require login for outgoing e-mail, then you won't be able to get e-mails to send from your Droid X no matter what you do. This is because the Outgoing Server Setup assumes that your provider requires login. Obviously EVERY e-mail provider requires login to receive INCOMING e-mails... but not all providers require login for outgoing e-mail. If they do not require login, then there is no username/password that you can put in that will work.

    Fix:
    Motorola either needs to release an update that allows the user to setup the outgoing server for providers that do not require login (all it is is a simple check box that disables the username/password boxes on the outgoing server setup screen). UNTIL THEN, you can download K9 E-mail which works perfect. When setting up the K9 E-mail App... you will see what I am talking about when I refer to the "Requires Login" check box. It is in the Outgoing Server Setup screen.

    This bothered me for a solid 24 hours after getting my Droid X (yesterday)... I thought I was putting in the wrong outgoing server name or the wrong port number for so long. Finally I downloaded K9, which didn't work either until I unchecked the "Requires Login" box in the Outgoing setup. As soon as I did that... it worked. Went back to the standard Droid X e-mail setup and realized that was the issue all along.

    Hope this spares some of you guys the headache it gave me!
  18. xtremedroid
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    xtremedroid New Member

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    being cool- helpful-

    zerocool- is a zero- at being cool.. no reason to bash someone because he
    or she doesnt know how to fix droid app issue. maybe one day you might
    need help..and being rude will get you no where. :icon_evil::):icon_ banana:
  19. bcbailey1977
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    bcbailey1977 New Member

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    Multimedia and upgrade

    Since I got my upgrade I have a Motorola Droid through VZW. Now it doesn't show in the notification bar that I am connected to the multimedia dock. And I have the standard alarm clock and Better Alarm clock that I can switch but is this due to the upgrade.
  20. xtremedroid
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    xtremedroid New Member

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    update glitches

    issue resolution idea: I received the 2.2 update myself as well last sunday 8/15, and have seen phone do abnormal things since. I went to VZN store,
    asked about glitches- they acknowledged that there were problems people
    were having- one such customers phone turned off and never came back on!
    Next, the agent(?) was attempting to read a instruction sheet on addressing the issue ( note I didnt say resolve..) I asked her what was
    involved in the "fix" and she said HARD RESET. I asked what was involved, and she said restore phone to factory default- which ( as she put it.) wipes all apps off phone- but she wasnt sure... and if it didnt work- they would scrap my NEW phone and give me a CERTIFIED "like new" ( read refurbished
    junk) and accept that as their fix- if they have no droids- they give a suitable replacement ( laugh at this point ) and keep smiling at how
    absurd their tech dept is. I decided to go through each update and see if
    it was compatible with 2.2 by seeing developers tech notes in area where
    you normally tap install . Second thing you can try is a soft reset.
    turn off device, remove battery, put it back in 1-2 min. ( approx)
    turn back on and try functions- if problem(s) persist. I would
    remove apps not designed for 2.2. or next call motorola, check out their
    advice/fix. next call verizon tech dept- avoid lower level "tech dept" at
    VZN store. last option.. complain till the cows bark at a top level
    supervisor at Verizon cust svce about hassle, issues, and my old favorite-
    threaten to cancel contract if you dont get a NEW phone- with existing
    contract- or that you will altogether cancel contract and go to another
    wireless carrier. Thats how I got my 50.00 Droid in June. hope this helps. dancedroid
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