Pictures disappearing

Discussion in 'Samsung Galaxy S4' started by Eschurr, Apr 19, 2014.

  1. Eschurr
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    Eschurr Member

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    something crazy has been happening in the last few days...all the pictures I shoot with my S4 camera disappear.

    Here's what happens:

    -- i shoot the picture
    -- i see it in my gallery
    -- hours later it's gone

    sometimes I shoot the picture and try to share it with someone and the phone says "file does not exist."

    Just to make things equally weird, I have deleted a number of pictures and the next day they are still there.

    I'm using a standard Android 4.3 install, and the Gallery app that comes with the phone. i have a few other picture viewing apps and they produce the same result.

    i've restarted the phone a few times with no success.

    my default storage is my SD card.
  2. leeshor
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    leeshor DF Super Moderator Staff Member

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    By SD card I assume external rather than internal storage. If that's the case and the card is a 64GB card there may be an issue associated with the 64GB cards in an S4 that is fairly well known.
  3. Eschurr
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    Eschurr Member

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    thank you. i am using a 64gb card. it has 17gb available. what is the issue and is there anything that can be done about it?
  4. dezymond
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    dezymond Tech Support Mod Staff Member Premium Member

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    As leeshor said, the s4 has had known problems with 64gb cards, regardless of manufacturer for whatever reason. You could always try formatting the sd card again with the phone to see if that remedies the problem, but I've heard of well-known brands that don't work well with the s4. Kinda dumb how they advertise it can support up to 64gb, but that there are problems, it's the reason I opted for a 32gb.
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