Picture Gallery

Discussion in 'New Member Introductions & Site Assistance' started by janicecaplan, Aug 26, 2012.

  1. janicecaplan
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    janicecaplan New Member

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    Hi, I just got a new motorola droid razr and cannot get into the gallery. I know I have snapped pictures, but he gallery app will not open for me. What am I doing wrong?
  2. dezymond
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    dezymond Tech Support Mod Staff Member Premium Member

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    try going to settings --> apps --> all apps -- then find Gallery.

    Try clearing the cache.
  3. 94lt1
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    94lt1 DF Super Moderator Staff Member Premium Member

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    You might need to go a step further and clear data and force close too... :) welcome to the DROID forums
  4. smalltowngirl13
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    smalltowngirl13 DF Administrator Staff Member

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    Hello and welcome to the forum!

    If the above doesn't work, download a 3rd part app such as QuickPic and see if you are able to open and view your gallery thru it...if so, you could have a corrupted image that is keeping the stock gallery from opening (you might see a grayed out image instead of an actual photo)...Good luck!
  5. JSM9872
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    JSM9872 DF Super Moderator Staff Member Premium Member

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    Welcome to Droid Forums!! Sorry you are having issues but try these suggestions and let us know how you make out.
  6. janicecaplan
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    janicecaplan New Member

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    Thanks to all of you. I finally got it going!
  7. JSM9872
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    JSM9872 DF Super Moderator Staff Member Premium Member

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    That's awesome!! Glad to hear it !!

    "Don't Panic!"
    Tapatalk 2_GNEX
  8. SFGate
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    SFGate New Member

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    Welcome to the site. Glad to see problem is fixed. DancingNexus