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Phone won't stop restarting/rebooting!! help :(

Discussion in 'Rescue Squad Help' started by babybeluga, Apr 25, 2010.

  1. babybeluga
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    babybeluga New Member

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    Okay guys sorry I had to make my first post a please help me thread but here it goes:

    I've been running smoked glass v4 for a while now and have never really had the time to update to v6.01. Today I went to update then as soon as i got the whole .rom.tgz stuff copied over my phone would reboot until it got to the unlock screen and then reboot again. I took the battery out and booted into recovery and tried to install the newer rom but the installation ended on status 14. Now i can't turn it on without it getting to the lock screen then rebooting again

    What should I do? I don't think i can really even acess my usb card via usb because my phone won't stay on. Did i follow proper rom update instructions? I couldn't find a thread or a video on how to. Please help!

    I'm on android 2.1: I will do anything to get my phone back I don't even care if it's rooted or not.
  2. marcogiudice
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    marcogiudice New Member

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    are u o'c and if u are bogg down a few and if that aint it and if all else fails do a restore!
  3. babybeluga
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    babybeluga New Member

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    o'c meaning overclocking right? I am not overclocked and I can't even access my phones sd card at all via usb, I tried restoring to my retail backup and it ended on status 21 I think
  4. jstafford1
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    jstafford1 Super Moderator

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    Error 14 means there are too many file extentions on the file ie: rom.tgz.tgz should be just rom.tgz.
    Error 21 means there is a space in the file name.

    Do you have an old backup you can restore too?

    Sent from my Droid using Tapatalk
  5. jstafford1
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    jstafford1 Super Moderator

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    Forgot to mention, before applying the new ROM you need to wipe data and cache.

    Sent from my Droid using Tapatalk
  6. teddyearp
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    teddyearp New Member

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    +1 on both of the above replies, plus another thought. Make sure your battery has at LEAST 30% BEFORE you do any ROM flashing. I have seen a 20% loss on mine while just doing the nandroid backup portion.

    That said, if the above doesn't work right away, try plugging your phone into the WALL charger for a few to get the battery fully charged and then try again.

    good luck
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