phone won't stay charging

locknessmanster

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OK my gf has a galaxy and while it is physically connected to the charger it constantly stops charging and won't go above 52% we've tried multiple charging cords and wrapping the cord around the phone to keep it positioned properly what is the problem
 

leeshor

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Have you used the original charger and cable? If it runs down does it still charge to 52%? It could be a calibration issue.
 

wcjeep

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Have you looked for dirt or bent pins at the plug in? What happens when wirelessly charged?
 

Neoart

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Not all micro USB cables are the same gauge wire - I was going to report this finding before -

Where it won't even connect to the Kies App - w/o the original cable.
Drove me nuts for days.

The shorter the better.
The clue was using the original charger that comes with & Jambox cable -
and seeing the report on the screen saying - use the original charger.
 
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