I did a search here and found this thread. Same problem here and unfortunately I discovered it while flying last week. Phone was off and mid flight I noticed it had turned itself on. My experience with Moto is they will deny they know of the problem. You can call them 10 times and on the 10th time they mysteriously never heard of the problem, not even the 9 times you already called about it. Down the road an update will come out and will mysteriously fix the problem they had no idea was happening. I'm glad Verizon is changing their data plan charges because it will force me to evaluate whether to stay with them. It may not be their fault but they always defer to Motorola so by proxy it is. I can tolerate problems and bugs, it's part of technology. What I can't tolerate is a company that thinks their poop doesn't stink and treats it's customers like fools. 1. Don't ever tell me you never heard of a problem. Isolating me doesn't fix the problem and if I have a smart phone chances are I know how to interact with people on a forum. There's a problem, thats why I'm calling you, tell me you'll research it and contact me shortly, thats it. 2. Contact me shortly. If you need me to pull your head out of your arse for you I can forward the hundreds of posts, from your own website, showing people complaining about the problem. 3. Fix the problem. Don't put your head in the sand and yell LA LA LA LA LA I CAN'T HEAR YOU!!! Google "Toyota Recalls" and learn how not to do things.