Phone took a dive....

[Sajo]

I ordered the pleson tempered glass screen protector for my Z Force when it arrives. Couldn't hurt to have an extra layer of protection on the device.

Sent from my XT1254 using Tapatalk

After putting a small tear in my Turbo 2 outer layer I swear by glass screen protectors. Like you said, it definitely can't hurt.

Sent from my XT1585 using Tapatalk

 

[jpiarull]

When ordering through Moto Maker, has anyone had an issue receiving their device past the original ETA? My device has not showed up, no tracking number available, and after I talked to Moto regarding the order status being stuck on "device being built" they tried to alert me it was released from assembly due to a part just arriving to be installed... How much I can believe it is one thing. Any comments from that experience?

Sent from my XT1254 using Tapatalk

 

[94lt1]

When ordering through Moto Maker, has anyone had an issue receiving their device past the original ETA? My device has not showed up, no tracking number available, and after I talked to Moto regarding the order status being stuck on "device being built" they tried to alert me it was released from assembly due to a part just arriving to be installed... How much I can believe it is one thing. Any comments from that experience?

Sent from my XT1254 using Tapatalk

When I had my t2 replaced and built by Moto maker..it was a frigging head ache..came back the wrong materials the first time...then the "saying" the second time..the third time it was right .but it was a pita to get there...

 

[jkaod]

Sorry to hear about and see the damage to your phone. On the bright side, it's very lucky that it didn't get hit about 1 mm further south east on the phone. It would have damaged the fingerprint sensor and I don't know how repairable those are. Hopefully it's easily fixed and your phone is back to pristine condition soon.

 

[Gudasau]

Sorry to hear about and see the damage to your phone. On the bright side, it's very lucky that it didn't get hit about 1 mm further south east on the phone. It would have damaged the fingerprint sensor and I don't know how repairable those are. Hopefully it's easily fixed and your phone is back to pristine condition soon.

Thanks, @jkaod! Yes, I'm very thankful. It could have been a lot worse. I love, love, love the reader & would have been completely crushed if that would've been damaged.

Sent from my XT1650 using Tapatalk

 

[Sajo]

When ordering through Moto Maker, has anyone had an issue receiving their device past the original ETA? My device has not showed up, no tracking number available, and after I talked to Moto regarding the order status being stuck on "device being built" they tried to alert me it was released from assembly due to a part just arriving to be installed... How much I can believe it is one thing. Any comments from that experience?

Sent from my XT1254 using Tapatalk

Hopefully this is a one time glitch, and your phone is delivered soon. I have ordered 6 different phones using Moto Maker and every time has been a very good experience; with most being delivered before the ETA.

Sent from my XT1585 using Tapatalk

 

[jkaod]

I love the reader as well, but it doesn't read my finger print all the time. That's my own fault though as I do a lot of outdoor activities that tend to roughen up my fingertips a lot. I can tell if my fingers are real rough that it won't read them well. It won't read one of my fingers at all right now, but that's due to the large gash I got working with a frayed cable. It'll be interesting to see if it reads it again after the wound heals or if I have to re-program it.
That's also fair warning to those who do work on a regular basis that roughens up the fingers to not expect it to read consistently.

 

[Gudasau]

I love the reader as well, but it doesn't read my finger print all the time. That's my own fault though as I do a lot of outdoor activities that tend to roughen up my fingertips a lot. I can tell if my fingers are real rough that it won't read them well. It won't read one of my fingers at all right now, but that's due to the large gash I got working with a frayed cable. It'll be interesting to see if it reads it again after the wound heals or if I have to re-program it.
That's also fair warning to those who do work on a regular basis that roughens up the fingers to not expect it to read consistently.

Do you have several fingers read for your reader? I have some on both hands and haven't had an issue yet, except for one time when my fingers were wet. Once I dried my fingers better and dried the reader, I was able to open the phone with my finger print.
If you use your hands a lot for work, maybe have it read your pinky on each hand and see if that works. Just a thought.....

 

[jkaod]

I have four fingers programmed and it works amazingly well as long as my fingers aren't too torn up. My left (thank goodness not right) forefinger is the one with the gash. I took the stitches out a couple of days ago so we'll see when it smooths out a bit more how it works. Work is easy on my hands except for washing them a thousand times a day. My problem is all of my outside of work play time tears up my hands at times.

 

[Gudasau]

Understood. At least we should appreciate how sensitive & secure the reader is...

Sent from my XT1650 using Tapatalk

 

[Gudasau]

So, I've been waiting on the replacement Shatter Shields to be in stock. I keep opening tickets with Moto and keep being told I can only send it in to be replaced. Ain't gonna happen....

Today, I was conversing via email with a guy over at Moto and he told me they were, in fact, available now and he needed to call me for payment information.
This evening, Andrew called and took my information. He said it would ship out tomorrow via FEDEX and I'd have it on Monday! Joy-joy!!!
After hanging up, he called me back within ten minutes. He apologized and said my card number was not working. I assured him there was plenty of money in the account and wanted to go over the number again in case he transposed a number or something. Nope, he said it wasn't necessary. He said sometimes their system doesn't accept certain cards/numbers, and was going to go ahead a process without payment.
I don't like to take anything without paying and offered to give a different card number, or figure out a different way to pay, but he insisted on sending it to me free.
Sooooo, I'm finally getting my replacement so I can have a pretty screen again -- and it's free!
What a great way to end an extremely hectic week! Thanks Moto!

 

[Sajo]

Good deal @Gudasau !

Sent from my XT1585 using Tapatalk

 

[Gudasau]

Good deal @Gudasau !

Sent from my XT1585 using Tapatalk

Thanks, @Sajo! Now the butterflies in the tummy begin with putting it on properly... I'm sure I'll do fine, but.....

 

[Sajo]

Just take your time and watch the video tutorial...twice.

Sent from my XT1585 using Tapatalk

 

[Gudasau]

Just take your time and watch the video tutorial...twice.

Sent from my XT1585 using Tapatalk

Planning on it... And one more time for good measure

Sent from my XT1650 using Tapatalk