Phone randomly rings

Discussion in 'HTC One (M8)' started by comptine, Jan 10, 2015.

  1. comptine

    comptine Member

    Joined:
    Jan 10, 2015
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    Current Phone Model:
    HTC One (M8)
    It's a problem that started a few hours ago, my phone will randomly light up and play my ringtone, but it's not an actual incoming call. For a while it also booted the Car Mode at the same time, but I seem to have disabled that for now. When it's in vibrating mode the screen only lights up, but no vibrating. I can't find anyone with a similar problem. I suppose it should be noted that I did not install any new apps or meddle with any settings.

    Appreciate any help I can get.
     
  2. cr6

    cr6 Super Moderator
    Staff Member

    Joined:
    Apr 1, 2011
    Messages:
    8,371
    Likes Received:
    5,883
    Trophy Points:
    1,778
    Location:
    NW Rocky Mtn region
    Ratings:
    +6,714
    Current Phone Model:
    Galaxy S7 Edge
    Twitter:
    @dronewolfmedia
    Welcome to the forum comptine!
    Can you tell us what you've tried so far, in regards to solving the problem? Have you tried rebooting the phone? Ten minute battery pull? (I don't recall if you can remove the battery in the M8, if so do it)
    When the "ring" happens, does anything pop up in your notification bar?
    Hang in there and we'll do the best we can to get you fixed up.

    S5 tap'n
     
    • Like Like x 1
  3. comptine

    comptine Member

    Joined:
    Jan 10, 2015
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    Current Phone Model:
    HTC One (M8)
    Of course! I tried a reboot (the slow one). When the Car Mode came up I went into the settings for that and un-ticked automatic launch, but I'm still not sure if those are fully related. Nothing really pops up when it rings (and nothing in the notification bar), all active programmes are and were shut down. The M8 has a built in battery, so pulling it out would not be possible. The call register does not show any missed calls. I read that on some networks it can do that if you have voice messages, but I checked and I have none. I'm truly baffled, I've had a bunch of different androids before (including HTC's) but this is the first one to do this.

    Thanks for the help.
     
  4. FoxKat

    FoxKat Premium Member
    Premium Member

    Joined:
    Apr 2, 2010
    Messages:
    14,806
    Likes Received:
    4,751
    Trophy Points:
    838
    Location:
    Pennsylvania
    Ratings:
    +5,290
    Current Phone Model:
    Droid Turbo 2 & Galaxy S7
    Have you added a new case, perhaps one with a magnetic closure?

    Sent from my Droid Turbo on Tapatalk.
     
  5. comptine

    comptine Member

    Joined:
    Jan 10, 2015
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    Current Phone Model:
    HTC One (M8)

    Nope, haven't done anything to the phone that I can think of.
     
  6. cr6

    cr6 Super Moderator
    Staff Member

    Joined:
    Apr 1, 2011
    Messages:
    8,371
    Likes Received:
    5,883
    Trophy Points:
    1,778
    Location:
    NW Rocky Mtn region
    Ratings:
    +6,714
    Current Phone Model:
    Galaxy S7 Edge
    Twitter:
    @dronewolfmedia
    Try turning off car mode for now. Reboot the phone and see if that helps. Car mode can be a bit finicky sometimes.

    S5 tap'n
     
  7. comptine

    comptine Member

    Joined:
    Jan 10, 2015
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    Current Phone Model:
    HTC One (M8)
    Before today I din't even know I had a car mode, but I think it should be off. I disabled the auto launch thing in the settings and exited the mode. I doesn't seem to pop up anymore. But the ringing problem has somehow remained.
     
  8. comptine

    comptine Member

    Joined:
    Jan 10, 2015
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    Current Phone Model:
    HTC One (M8)
    It rings in airplane mode too. I figured I'd add that.
     
  9. FoxKat

    FoxKat Premium Member
    Premium Member

    Joined:
    Apr 2, 2010
    Messages:
    14,806
    Likes Received:
    4,751
    Trophy Points:
    838
    Location:
    Pennsylvania
    Ratings:
    +5,290
    Current Phone Model:
    Droid Turbo 2 & Galaxy S7
    Okay, that's a new one. Are we completely sure that its ringing and possibly not some other type of notification?

    Sent from my Droid Turbo on Tapatalk.
     
  10. comptine

    comptine Member

    Joined:
    Jan 10, 2015
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    Current Phone Model:
    HTC One (M8)
    Yes, I changed my ringtone to something I don't use anywhere else, and that tune started playing instead. So it's definitely the ringtone that's gone mad.
     
  11. FoxKat

    FoxKat Premium Member
    Premium Member

    Joined:
    Apr 2, 2010
    Messages:
    14,806
    Likes Received:
    4,751
    Trophy Points:
    838
    Location:
    Pennsylvania
    Ratings:
    +5,290
    Current Phone Model:
    Droid Turbo 2 & Galaxy S7
    Well, just the fact that it does this while in Airplane mode is a clear indication that something is terribly wrong. you shouldn't get a ringtone unless the cellular radio receives a call. As you know, this can't happen while in Airplane mode, so something is awry there and the phone is somehow being told that there is a call coming in and triggering the ringtone.

    I must say this is feeling more and more like either a hardware failure or a firmware corruption. I might start by booting into Safe Mode and see if the problem persists.

    To boot into Safe Mode on this phone, follow the instructions listed HERE (Restart the Device in Safe Mode The all new HTC One M8 Verizon Wireless ). If the phone continues to act strangely while in Safe Mode, it has to be either firmware or hardware. The next step may be to attempt a Factory Data Restore (FDR).

    There is also a Troubleshooting Assistant HERE (Troubleshooting Assistant for HTC One M8 Verizon Wireless ) which may lend some clarity to the issues you're dealing with.

    If that is unsuccessful, then I'd suggest you back up all personal data to either a removable MicroSD card, or to an external device or cloud storage, then perform the FDR. I use the following two apps and have had nothing but complete success with both for backing up the SMS/MMS and the Phone Call Log...

    SMS Backup Restore - Android Apps on Google Play

    Call Logs Backup Restore - Android Apps on Google Play

    If you are logged into Google, your contacts should be backed up there, but you may wish to do a separate backup of them as well...

    Super Backup SMS Contacts - Android Apps on Google Play has gotten great reviews and has been used over 5,000,000 times since introduction. I have no personal experience with it, but it will back up your contacts and ALSO can back up your SMS, however I personally prefer Ritesh's utility (above) instead for SMS backup purpose.

    If after restoring the phone, if it still acts this way BEFORE you've reinstalled any of your user-installed apps, it would be IMHO conclusive that you have a hardware failure. If it functions normally but eventually reverts to this strange symptom after having reinstalled some of your apps, I would point to an app as the culpret.

    To perform an FDR, go HERE (HTC One M8 - Resetting HTC One Hard reset - SETTINGS SERVICES - How-tos - Support HTC United States ).

    Please keep us in the loop as you attempt to troubleshoot.
     
    • Like Like x 2
  12. rfXXXXX

    rfXXXXX New Member

    Joined:
    May 2, 2015
    Messages:
    1
    Likes Received:
    1
    Trophy Points:
    1
    Ratings:
    +1
    Current Phone Model:
    htc one
    For me it was Skype.

    I got the problem after I started using Skype. Random ringing combined with problems charging and ringing when I plugged in the charger. Force stopped Skype and the problem went away.

     
    • Like Like x 1
Search tags for this page

android phone randomly rings

,
android ringing for no reason
,
htc one m8 random ringing
,

htc one m8 ringing for no reason

,
htc one m8 rings for no reason
,
htc one m8 ringtone keeps going off
,

my android device starts ringing

,
my phone rings for no reason
,

why does my samsung mobile play the ringtone by itself

,
why is my phone ringing for no reason