Phone memory is locked

Discussion in 'Android General Discussions' started by mehra_anu, Oct 28, 2014.

  1. mehra_anu

    mehra_anu New Member

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    Current Phone Model:
    Samsung Grand 2
    I have a Samsung Grand 2, OS v Android 4.4.2. On 24th Oct 2014 a new OS update was installed post which lot of Apps stopped working. I connected the phone to laptop and tried deleting few files from phone memmory but getting error message drive is locked. Now i am unable to read or delete any files on phone memmory but SD card is working fine. Can someone help me how to resolve this issue?

    Only chnage i can see with the update installed was knox application was installed in my phone. I am not able to uninstall the application. My phone is not rooted.
     
  2. KaosMaster

    KaosMaster Senior Member

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    Current Phone Model:
    SCH-I545 Galaxy S4 (Verizon)
    It sounds like a bad update, I would back up your device and reset and initialize with Kies
     
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