phone loses service (phone and data) when in the cold

Discussion in 'Droid RAZR MAXX HD' started by splat10, Feb 14, 2014.

  1. splat10

    splat10 New Member

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    Recently when i've been outside for a while with the phone it will lose all connectivity and can't get it back no mater what i do. If i do a simulated battery pull it comes back. THat is the only thing that works. There is no 3g/4g icon and the signal bars have the red x as if i'm in a no service area. Until today i'd never seen it happen when i hadn't been in a no service area and then come back in, but this morning after snowblowing it was lost and i have a very strong signal at my house.

    Could this be the sim card?
     
  2. sajokaz

    sajokaz Senior Member

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    I read an article recently about smart phones and cold weather. Most smart phones work good down to about -10. The article didn't mention if those phones had SIM cards or not. It couldn't hurt to talk to Verizon about a new SIM, it sounds like that could be the problem.
     
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droid razr maxx has red x on battery and servoce bars

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s4 has red x by signal bar