Phone is sending all calls straight to voicemail.

Discussion in 'Droid RAZR M' started by dscott7, Jul 27, 2013.

  1. dscott7

    dscott7 New Member

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    Today my phone started sending all incoming calls straight to voicemail. My phone doesn't ring or anything. I'm not even on the phone when it happens and I don't get a missed call notice, only a voicemail notice if they leave one. Is there any way to stop this from happening?
     
  2. sajokaz

    sajokaz Silver Member

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    Is it happening from one specific number, or anyone that calls? Also, did you install any new apps right before this started?

    Sent from my XT907 using Tapatalk 2
     
  3. dscott7

    dscott7 New Member

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    Anyone that calls, so I know it's not the "send caller straight to voicemail" because I checked that on a few people. I didn't install any new apps but I went and deleted some I thought might be the offenders and it still didn't fix it.
     
  4. sajokaz

    sajokaz Silver Member

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    OK. You already checked what I was thinking. I don't have any other thoughts or ideas right now. Hopefully someone here can help.

    Sent from my XT907 using Tapatalk 2
     
  5. wcjeep

    wcjeep Member

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    Do you have Google Voice? There's an option to do exactly this problem.
     
  6. dscott7

    dscott7 New Member

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    Don't have google voice.

    To anyone who ends up on this page in the future and has the same problem: I took it into the Verizon store, they messed around with it for an hour and eventually had to do a hard reset/set it to factory default settings. That fixed the problem. Nothing else would.
     
  7. FoxKat

    FoxKat DF Super Moderator Staff Member Premium Member

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    Glad to hear you were able to fix the problem. I was going to suggest trying to run the phone in Safe mode first, and if it worked properly in Safe mode, that it then would clearly point to a software problem. It could have been a third party app, it could have been a corruption of one of the system files. Either way, the system restore forces a re-write of all system files and if done as part of a wipe, also eliminates any possible interference from third party apps by removing them. The good news is it's back to normal.
     
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  8. nls84

    nls84 New Member

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    So I was having this happen too. But it seems to have started after I did a system software update to version 21.44.8.en.US.
    It was doing it to everyone that called me and I don't have any calls that I send straight to voicemail. I restarted my phone and things seem to be working ok now....we'll see. Otherwise I'll be headed to the Verizon store I guess
     
  9. Kimmy883

    Kimmy883 New Member

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    My husband's droid turbo does this went to Verizon they fixed it and now doing it again please help us.
     
  10. cr6

    cr6 DF Super Moderator Staff Member

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    Welcome to the forum Kimmy883!
    Hang in there and hopefully one of our many knowledgeable Turbo owners can give you a hand. Good luck!

    S5 tap'n
     
  11. mountainbikermark

    mountainbikermark DF Super Moderator Staff Member Premium Member

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    Have any of y'all tried the following:
    Power the phone down. Remove the SIM card. Power the phone back up. Keep phone on for at least a minute. Power phone back down. Insert SIM card. Power back up.
    This worked on my old Rezound when it had that problem and I only had to do it once.

    Support Our Troops !!!
    <><
    Beast Mode 4
     
  12. eddiekeyton

    eddiekeyton Active Member

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    Glad it's back to working. I was going to say back it up and fr it.
     
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