Phone is sending all calls straight to voicemail.

Discussion in 'Droid RAZR M' started by dscott7, Jul 27, 2013.

  1. dscott7
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    dscott7 New Member

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    Today my phone started sending all incoming calls straight to voicemail. My phone doesn't ring or anything. I'm not even on the phone when it happens and I don't get a missed call notice, only a voicemail notice if they leave one. Is there any way to stop this from happening?
  2. sajokaz
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    sajokaz Active Member

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    Is it happening from one specific number, or anyone that calls? Also, did you install any new apps right before this started?

    Sent from my XT907 using Tapatalk 2
  3. dscott7
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    dscott7 New Member

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    Anyone that calls, so I know it's not the "send caller straight to voicemail" because I checked that on a few people. I didn't install any new apps but I went and deleted some I thought might be the offenders and it still didn't fix it.
  4. sajokaz
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    sajokaz Active Member

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    OK. You already checked what I was thinking. I don't have any other thoughts or ideas right now. Hopefully someone here can help.

    Sent from my XT907 using Tapatalk 2
  5. wcjeep
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    wcjeep Member

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    Do you have Google Voice? There's an option to do exactly this problem.
  6. dscott7
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    dscott7 New Member

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    Don't have google voice.

    To anyone who ends up on this page in the future and has the same problem: I took it into the Verizon store, they messed around with it for an hour and eventually had to do a hard reset/set it to factory default settings. That fixed the problem. Nothing else would.
  7. FoxKat
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    FoxKat Resident Novelist...LOL! Staff Member Premium Member

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    Glad to hear you were able to fix the problem. I was going to suggest trying to run the phone in Safe mode first, and if it worked properly in Safe mode, that it then would clearly point to a software problem. It could have been a third party app, it could have been a corruption of one of the system files. Either way, the system restore forces a re-write of all system files and if done as part of a wipe, also eliminates any possible interference from third party apps by removing them. The good news is it's back to normal.
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