Phone infected with something?

Discussion in 'RAZR HD and RAZR HD MAXX Support' started by Jd13x3, Mar 16, 2014.

  1. Jd13x3

    Jd13x3 New Member

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    HELP!
    I just returned home from a trip, only to find my phone is useless!
    Droid RAZR Maxx HD
    All it does is: pop-ups with prompts saying that a service has stopped!
    I've tried all the tricks to get the phone to work:
    reboot, restore, Factory reset.
    The boot menu comes up but, doesn't do anything.
    The factory reset under settings doesn't work either.
    I get as far as hitting the button to confirm reset then, the prompt saying the service has stopped!


    Has anyone encountered this?
     
  2. Sajo

    Sajo Diamond Member

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    Can you get to the recovery menu? There is a Factory Reset option there also.