Nice phone. Have had for a year or so. Switched from Palm PDA to droid because Palm effectively walked away from what I thought was the best user interface available. Have spent the year looking for apps that work the same as the Palm. Recent issues: Won't download business cards into Mercedes car-phone; after much research, Mercedes isn't compatible with droidX so the car is effectively just a very large, heavy hands-free device. After missing several appointments I found the phone was randomly NOT saving appointments. Considered changing everything over to COZI, but backpedaled and am expirementing with entering appointment into phone, then confirming on my desktop Outlook. It appears either the phone is flaky or google is not doing something right. Most frustrating.