Phone got wet Can't connect to network now

Discussion in 'HTC Droid Eris' started by wyzzerdd, Nov 5, 2010.

  1. wyzzerdd

    wyzzerdd Member

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    I got my phone wet a few days ago and now I can't connect to a cell network to make a call. When I try to call someone the call ends as soon as it tries to connect. Also I can't connect to the internet unless I'm on wifi. I tried wiping and flashing the latest TazzFroyo but it still doesn't work. I think the charge port is messed up too because it wont charge or connect to my PC, I have to charge my battery with a external battery charger that doesn't require the phone you just plug the battery into it. Any ideas?
     
  2. furbearingmammal

    furbearingmammal DF Super Moderator

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    If your phone got wet and you can't do anything like that then it's a hardware issue and not a software issue. Contact the insurance company as Verizon will not take any phone that got wet back for any reason.
     
  3. wyzzerdd

    wyzzerdd Member

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    Its been 10 months since I got it so I didn't think i'd be able to get anything from verizon or HTC, I was hoping there was something I can do otherwise.
     
  4. furbearingmammal

    furbearingmammal DF Super Moderator

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    Do you have the Verizon insurance on your line? Or a SquareTrade insurance or anything like that? If not, there's nothing software you can do to correct a hardware fault. Sorry.
     
  5. wyzzerdd

    wyzzerdd Member

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    Nope no insurance :( Are you sure theres not something software I can do? I don't understand why wifi works but nothing else.
     
  6. furbearingmammal

    furbearingmammal DF Super Moderator

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    Different antennas. Does the immersion sticker show that the phone got wet? If not they might take it back.
     
  7. wyzzerdd

    wyzzerdd Member

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    Where is the sticker located?the only one I see is by the bottom by the charge port. Its very small and red with crisscross lines.
     
  8. furbearingmammal

    furbearingmammal DF Super Moderator

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    I'm not sure on the Eris, but on the Droid it was under the backplate near the battery. The sticker on my Droid is white with a red x showing and if it gets wet that turns entirely red.
     
  9. wyzzerdd

    wyzzerdd Member

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    Here's what I have
     

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  10. furbearingmammal

    furbearingmammal DF Super Moderator

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  11. wyzzerdd

    wyzzerdd Member

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    Yep that's what mine looks like.
     
  12. furbearingmammal

    furbearingmammal DF Super Moderator

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    Check the one on the battery. Make sure it's okay.
     
  13. Bob Dammit

    Bob Dammit DF Super Moderator

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    Yours looks like it is starting to run, you might need a good CSR at verizon to help you with that one.
     
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