Phone function not working

[maddogjohnson]

I activated my phone yesterday evening and received precisely one phone call with no problems to report. Later in the evening I paired my Motorola H710 Bluetooth headset with the phone and successfully made a test call through the headset. Unfortunately, every call I have tried to make or receive (w/o bluetooth) today has resulted in the person on the other end hanging up because they could not hear me. Some of the time there is a high pitched buzzing sound when I make a call, but in every single case they cannot hear me even if I switch over to speakerphone. Sometimes when I dial a number it will say the call is connected but I hear absolutely nothing. If I use the bluetooth to make a call the other person can hear me just fine. Anyone else have this type of experience? Thoughts as to whether this is bluetooth related or simply a defective phone?

 

[ChansteR]

Is the bluetooth headset still connected as you are trying to talk through the phone? lol. Maybe try it after you turn off the headset or disconnect it from the phone.

 

[maddogjohnson]

I believe this to be an Android bluetooth bug, likely specific to the Motorola H710.

1- I made sure the bluetooth was turned off. Its a flip boom type, so there's no mistaking that its off. Problem still occurred

2- Turned off bluetooth feature on the phone. Made a few test calls, problem still occurred

3- Unpaired/deleted Motorola H710 from the list of paired devices (it was the only paired device) and removed the battery from the phone for a few minutes. I have now made/received 3 calls and the problem is no longer occurring.

 

[koco]

same issue with blue tooth

Ok...my husband is dealing with this as we speak...trying to find some answers for him.