Thanks for everyone's help on the Forum... what a great site!! So - I have synchronized my Outlook Contacts with my Verizon / Motorola DROID. Currently - many of my phone numbers look like this: (330) 123-4567 ,9999 Where 9999 is the person's phone Extension. When I click on the contact to dial their phone number... the Droid will dial: 011133012345679999 ... and then I get an annoying message saying the number I dialed is incorrect. So then I went into Outlook Contacts - and changed the phone number to the "proper format"... +1 (330) 123-4567 x 9999 ... and that didn't seem to help either. Is there a setting or application that will Dial the main number - and then wait & PROMPT for the extension??