1. You want that $100.00 in your pocket or an Amazon Fire TV don't you? Well here's the deal. With our new updated look we are in desperate need of an updated logo. The 'old' one has certainly served us well, but it's time. Find all the details here: bit.ly/1q0k6Wa
  2. DroidForums.net is currently undergoing a major software upgrade. If you are experiencing any problems logging in please: Contact Us

Phone Broke =(

Discussion in 'Android General Discussions' started by strobez395, Apr 24, 2010.

  1. strobez395
    Offline

    strobez395 New Member

    Joined:
    Jan 7, 2010
    Messages:
    141
    Likes Received:
    0
    Trophy Points:
    0
    Alright....so I was planning on going to Verizon this weekend for a big piece of dust under my screen..and I'm at work this morning and drop my phone and now it won't turn on.

    I have Verizon's "Total equipment coverage" Should I go to the Verizon store and just say "oh the battery is dead thats why it doesnt turn on..." and go for the dust reason? lol or am I going to have to pay an 89$ deductible now and just had really bad luck..
  2. hookbill
    Offline

    hookbill Premium Member Premium Member

    Joined:
    Nov 30, 2009
    Messages:
    19,545
    Likes Received:
    5
    Trophy Points:
    0
    Location:
    N.E. Ohio
    I'd just go to the Verizon store and say, " My phone has dust under the glass and now it doesn't work." They should give you a replacement, but it won't be a new Droid, it will be a refurb.

    It may be better to do this over the phone then going to the Verizon store. Most of them are very good but I've seen enough cases of people having issues getting returns from Verizon store where Customer Service doesn't hassle you at all.

    Good luck to you.
  3. Shadez
    Online

    Shadez Super Mod/News Team Staff Member Premium Member

    Joined:
    Jan 27, 2010
    Messages:
    8,355
    Likes Received:
    186
    Trophy Points:
    63
    Location:
    Lafayette Hill, Pa
    Yea they would just put a new battery in and test it if you said it was dead..
  4. Mule65
    Offline

    Mule65 New Member

    Joined:
    Apr 7, 2010
    Messages:
    430
    Likes Received:
    0
    Trophy Points:
    0
    The truth is usually the best route.
  5. Jim 777
    Offline

    Jim 777 Active Member

    Joined:
    Dec 26, 2009
    Messages:
    2,270
    Likes Received:
    2
    Trophy Points:
    38
    Drop it again. That's should get it to turn on :D

    I'm for the truth too. If you have insurance that's what they expect to be covering. JMHO
  6. strobez395
    Offline

    strobez395 New Member

    Joined:
    Jan 7, 2010
    Messages:
    141
    Likes Received:
    0
    Trophy Points:
    0
    Haha I was never not planning on the truth. I found out I'm covered for anything. I have the extended warranty which covers if it stops turning on and that stuff for free. And I have the coverage for if its lost, stolen or smashed/dropped in a body of water...hurricane, tornado, etc. but thats the 89$ deductible which is better than 600 of course. I was surprised that the insurance didn't cover what my problem was (it not turning on) only the extended warranty does....so i asked the guy...if i dont have the extended warranty and that happened i should just bury my droid in my backyard and say it was stolen? and he said that works. but it so happens that i do have the extended warranty...so no funerals for my droids.

    So basically I got a referb droid for free when i went and it works perfect and is put together much better than my first droid...headphone jack, charging port, everything is better.
Search tags for this page
broke phone forum
,
broke phone verizon total equipment coverage
,

dropped phone and glass broke on motorola droid