Phone bootloop - sending to LG for repair

Discussion in 'Nexus 5X (2015)' started by curious_george, Jun 1, 2017.

  1. curious_george

    Jun 25, 2013
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    My Nexus 5X just started boot looping recently. I called LG and they said they would replace the motherboard if I sent the phone to them.

    Does LG have the capability to decrypt the phone? I know the encryption is software based on Nexus 5X with a TrustZone based system which could allow the manufacturer to decrypt the phone.

    I am concerned because all my banking and tax return information for the last 2 years is on the phone.

    I am just trying to understand what data technically LG could get from the phone?

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