PC can't access internal storage

Discussion in 'Droid Bionic Tech Support' started by khhan, Sep 21, 2011.

  1. Spind426

    Spind426 New Member

    Joined:
    Sep 29, 2011
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I fixed the issue but i had to do a factory reset. At first i was unable to do a factory reset because i was unable to erase the internal storage (it said unmounting internal storage forever) so i retried the factory reset but this time i unchecked both Erase internal storage, and Erase sd card. The factory reset then worked fine. After my phone was restored fully i then attempted formatting the internal storage one last time and it worked! It no longer was stuck on Unmounting internal storage and continued to say "deleting data". So after that was all said and done i plugged in my usb and it worked. I now am able to see internal storage, sd card, and the Cd thing.

    bio.jpg
     
  2. scottocs

    scottocs Member

    Joined:
    Oct 26, 2011
    Messages:
    58
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    I found this thread by googling my problem, which is exactly this.
    I actually figured out the problem on my own.
    The reason this happens is because some applications were being used or something on the SD card.
    Basically, if this is happening to you, go to:
    - Settings -> Applications -> Storage Use -> Media Area
    then click on anything that is checked and try to "move to phone" and if that doesn't work, uninstall it.

    Just thought I would update this thread incase someone else stumbled upon it.
     
  3. lstroyan

    lstroyan Member

    Joined:
    Nov 11, 2009
    Messages:
    38
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    Thank you!

    I've been struggling with this problem for weeks. I saw two symptoms -- one was that the Bionic was loading D as a CD Drive, and the second was that I couldn't see the internal storage from the PC without going into PC mode which I don't want to do because my sync software (SyncToy) won't recognize it as a drive.

    I tried the USB Debug on/off with no luck. Reboot, no luck. Then I uninstalled MotoHelper and that didn't work so I reinstalled it. No luck. I deleted all the apps that were using internal storage as Scottocs suggested, still no luck. So then I rebooted both my PC and my phone -- this time it finally worked and D: (MOT) is back with my internal storage. I'm pretty sure I had an app running from the media area that was stopping the internal storage from unmounting on the Bionic, but that a reboot was required. The PC reboot probably was unnecessary but they take about the same amount of time so I figured, why not.
     
  4. locutus555

    locutus555 New Member

    Joined:
    Jan 4, 2012
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Thank You !!!, this solution works perfectly for me, I was all set to do a factory reset, so glad you posted this and saved me all that work..
    Take Care, Locutus555

     
  5. Hans5849

    Hans5849 New Member

    Joined:
    Jan 1, 2010
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I used a task killer and shutdown all extra programs that were running and that worked.
     
  6. goracer

    goracer Member

    Joined:
    Aug 5, 2010
    Messages:
    62
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    Was searching for this also..

    Go to settings > storage
    Under Windows media sync, change storage location to "internal"
    (you can always change back. Didn't work without this step)
    Plug Bionic to PC USB
    Scroll down and tap on USB icon, then change to PC sync
    The Motorola software loads
    Click on the browse files folders (bottom/left)
    :icon_ banana:DancingNexusdancedroid
    I want to make sure I backup everything before I factory default. I've lost paid for apps before and don't want to loose MMS pictures.
    :icon_ lala:
     
  7. Loukik

    Loukik New Member

    Joined:
    Oct 4, 2014
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Current Phone Model:
    Karbonn Titanium S1 Plus
    I am unable to access my Internal Storage . I need help kindly help me .
     
  8. Sajo

    Sajo Diamond Member

    Top Poster Of Month

    Joined:
    Jan 25, 2013
    Messages:
    15,306
    Likes Received:
    12,350
    Trophy Points:
    2,463
    Location:
    Tennessee
    Ratings:
    +12,910
    Current Phone Model:
    Moto Z4
    Do you have the Motorola Device Manager (MDM) software installed on your PC. The MDM software has the drivers that your PC needs to connect to your phone. When the phone first connected, it should have prompted to to install it. Open Control Panel > Add Remove Programs and see if its listed there. If not look for a prompt to install when the phone connects...or you can download it from moto. A quick Google search should bring you to the Moto site to download.

    Sent from my XT1080 using Tapatalk
     
Search tags for this page
access android internal storage
,
access android internal storage from pc
,
access internal memory android
,

access internal storage android

,
access internal storage android usb
,
android internal storage usb
,
how to access android internal storage from pc
,
how to access internal storage android on pc
,
how to access internal storage on android from pc
,
how to connect android internal storage to pc