part of the screen isn't working (top 5mm) in safe mode too

Discussion in 'Droid RAZR Support' started by sekii, Mar 28, 2012.

  1. sekii

    sekii New Member

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    hello everybody,

    i've got a (second hand) Razr which I love:hail: and been experiencing some trouble with the screen as it doesn't always possible to bring down the notification toolbar, if i turn the phone in landscape mode i won't have the same problem as the top part of the phone will be on my left, but in landscape, i've got trouble with writing a message as the first letters are on the edge of the screen...
    it's really like if the first milimeters were unrecognized :icon_evil:
    it does happen 3-6 time a day, no matter if i reboot or boot in safe mode, and can long from a few seconds to minutes

    can you help please, many thanks in advance

    PS: hope i made myself clear as i'm not english native
     
  2. FoxKat

    FoxKat Premium Member
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    If this happens while in Safe mode, then your only other option is a Factory restore. A Factory restore will replace the operating system with a fresh install of the same OS. If it still happens after that, then you have an intermittent hardware failure and you should get it replaced.

    Good luck! ;)
     
  3. sekii

    sekii New Member

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    many thanks for your answer
     
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