OTA update on 12/27 for 3g/4g issues on RAZR?

mleber

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I am having a lot of problems with my RAZR phone when it switches from 4g back to 3g, I lose data connection a lot. Verizon told me it was a known issue with Motorola phones and that a fix was in the works. My co-worker who has a RAZR also tells me there was an update yesterday to "fix network switching issues". I did not receive that update and my phone tells me it's up to date when I check for updates.

Did anyone else get this OTA push yesterday? Any idea why I would not have received it? Idea of what I could do next? This issue has affected my phone so much I thought about returning it and going to the Nexus and then I opened the Nexus forum and saw they had many issues as well so I think I am staying put. I like everything else about the RAZR and have not had any other issues.

Stock RAZR, not rooted, current system version 6.11.748.xt912. Did get an update a few weeks back but this was before I called Verizon and they acknowledged the issue after the last update.

Thanks.
 
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mleber

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748 appears to be the current version

Thanks! My co-worker must have just gotten that update yesterday and if it is current, it didn't fix the network switching issues.
 

chasmccl

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Ran OTA update with no problems this AM on Droid Razr - After receiving 1st update notice, I checked 'Install later', then I ran Dragon OTARootkeeper to save root support settings, then I unrooted and waited for next announcement to run the upgrade - worked like a charm!

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mleber

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Thanks, but you received a push, I did not and my phone tells me it is up to date. What release build does your phone show? Thanks fort responding.

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CTownDroid

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My wife got the update this morning in Cleveland, OH. Stocker activated Christmas day.
 
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mleber

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My wife got the update this morning in Cleveland, OH. Stocker activated Christmas day.

I am in Cleve also, no update. Can you tell me what her build info shows under the about phone in settings? Thanks

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CTownDroid

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I am in Cleve also, no update. Can you tell me what her build info shows under the about phone in settings? Thanks

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Can do later, when I get home.
 

gindel

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I got the update this morning in Detroit - update went fine...although now, I no longer have 4G or 3G service...
 

chasmccl

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BTW - the de-rooter I used is Voodoo OTARootkeeper, not Dragon - SAT

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xBabyBoy4021x

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Im having bad data issues also, have been since i got it on 12-23, i checked for updates the day after i got it and installed the update it found, had data issues before and after update, i talked 2 a guy at verizon and he said "its a known issue and there working on an update already" i thought he said it was called "mr2 update" but im not sure if thats correct
 

xBabyBoy4021x

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So ive been using quite a bit of data 2day and havent dropped data for like 4-5 hours, it used 2 drop every 10-15 min or so. I noticed last night that i had an app in my app drawer called "sim toolkit" that nobody seems to know what it does or what its for, when i click ob it it does notging,and now its gone. I wonder if it has anything to do with maybe verizon or motorla doing something to try to fix the data or sumthing?
 
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I recieved the update. it installed fine but also having the 3g/4g issues. drives me crazy. i have to go into airplane mode for it to hopefully come back. sometimes it does, sometimes it doesnt. i even set up a smart action later to turn off 3g while screen is off and no movement detected. it hardly came back. i just tweeted motorola to fix it cause we shouldnt have this problem on a $300 give or take some phone.

version is 6.11.748.XT912

also another known issue i been having is yahoo email not connecting to imap.verizon.com or something. so i just been going to full website but still... email and browsing are the most things i do on a phone and these two are the biggest issues..
 
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