OTA update on 12/27 for 3g/4g issues on RAZR?

Discussion in 'Droid RAZR Support' started by mleber, Dec 28, 2011.

  1. mleber

    mleber Member

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    I am having a lot of problems with my RAZR phone when it switches from 4g back to 3g, I lose data connection a lot. Verizon told me it was a known issue with Motorola phones and that a fix was in the works. My co-worker who has a RAZR also tells me there was an update yesterday to "fix network switching issues". I did not receive that update and my phone tells me it's up to date when I check for updates.

    Did anyone else get this OTA push yesterday? Any idea why I would not have received it? Idea of what I could do next? This issue has affected my phone so much I thought about returning it and going to the Nexus and then I opened the Nexus forum and saw they had many issues as well so I think I am staying put. I like everything else about the RAZR and have not had any other issues.

    Stock RAZR, not rooted, current system version 6.11.748.xt912. Did get an update a few weeks back but this was before I called Verizon and they acknowledged the issue after the last update.

    Thanks.
     
  2. armus

    armus New Member

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    748 appears to be the current version
     
  3. mleber

    mleber Member

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    Thanks! My co-worker must have just gotten that update yesterday and if it is current, it didn't fix the network switching issues.
     
  4. chasmccl

    chasmccl New Member

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    Ran OTA update with no problems this AM on Droid Razr - After receiving 1st update notice, I checked 'Install later', then I ran Dragon OTARootkeeper to save root support settings, then I unrooted and waited for next announcement to run the upgrade - worked like a charm!

    Sent from my DROID RAZR using DroidForums
     
  5. mleber

    mleber Member

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    Thanks, but you received a push, I did not and my phone tells me it is up to date. What release build does your phone show? Thanks fort responding.

    Sent from my DROID RAZR using DroidForums
     
  6. CTownDroid

    CTownDroid Active Member

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    My wife got the update this morning in Cleveland, OH. Stocker activated Christmas day.
     
  7. mleber

    mleber Member

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    I am in Cleve also, no update. Can you tell me what her build info shows under the about phone in settings? Thanks

    Sent from my DROID RAZR using DroidForums
     
  8. CTownDroid

    CTownDroid Active Member

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    Can do later, when I get home.
     
  9. gindel

    gindel New Member

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    I got the update this morning in Detroit - update went fine...although now, I no longer have 4G or 3G service...
     
  10. chasmccl

    chasmccl New Member

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    6.11.748.XT912

    Sent from my DROID RAZR using DroidForums
     
  11. chasmccl

    chasmccl New Member

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    BTW - the de-rooter I used is Voodoo OTARootkeeper, not Dragon - SAT

    Sent from my DROID RAZR using DroidForums
     
  12. xBabyBoy4021x

    xBabyBoy4021x Member

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    Im having bad data issues also, have been since i got it on 12-23, i checked for updates the day after i got it and installed the update it found, had data issues before and after update, i talked 2 a guy at verizon and he said "its a known issue and there working on an update already" i thought he said it was called "mr2 update" but im not sure if thats correct