OTA error "The software update failed!"

Discussion in 'Motorola Droid Bionic' started by DoctorV, Oct 23, 2012.

  1. DoctorV
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    DoctorV Member

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    I'm on stock 905. I was rooted but I unrooted myself using Supersu. I unfroze all programs that I had frozen in Titanium Back Up. I uninstalled Set CPU just as a precaution. I wiped cache partition.

    I was able to download the OTA to 100%. My phone rebooted and I got a picture of the green android dude next to an open box with a yellow status bar underneath it. The yellow status bar got about 25% of the way and then the open box changed to a triangle with an exclamation point within it. About 10 seconds later my phone reboots and gets to my home screen and then I get a message that pops up that says, "The software update failed!".

    I've tried it three times all with the same exact results. Has anyone else been having this issue or know how to fix it?
     
  2. eye_dea
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    eye_dea Member

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    Were you using safestrap on 905?
     
  3. kurumatt
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    kurumatt Member

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    Just use the fxz to 905 it'll clean up your system. You still have remnants of your root in there somewhere. FXZ'ng will save you a bunch of time and its stupid easy to do.
     
  4. xPlatinum-Androidx
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    xPlatinum-Androidx Member

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    Same here, although I'm trying again now being unrooted and with safestrap uninstalled since I didn't use it.
     
  5. rkein87
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    rkein87 New Member

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    having the exact same problem

    I had safe strap but uninstalled and wiped the safe side. Still rooted. Unrooted with VooDoo.

    Thoughts?
     
  6. marleyinoc
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    marleyinoc Member

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    Earlier versions of safestrap made some changes that mean you either have to fxz to .905 or flash the specific original files back over the modified ones. Fxz is the easiest option and will start you with clean phone. I'd do that. (I believe the cdt.bin is the file that's changed, hashcode mentions this in his post about version 3 and why he made it.)

    ~Bionic .246 w/ SS3
     
  7. rkein87
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    rkein87 New Member

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    I haven't done any tinkering in a while...I don't know what fxz means lol...time to do some research
     
  8. sst45jeff
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    sst45jeff Active Member

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    The old reference for FXZ was RSdlite flashing of the phone. Which is still what you are doing, the slang for it just changed to the type of file you use. (FXZ)
     
  9. rkein87
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    rkein87 New Member

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    ohhhhhh okay i know RSD Lite. dont change termonology!
     
  10. donzz
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    donzz Member

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    I did two factory resets and it still says the update failed. If I can't figure it out tonight I will call Verizon in the morning.
     
  11. jf791
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    jf791 New Member

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    Hi guys, im having the same problem as described in the original post but i have never rooted or done anything like that to my phone... im not smart enouh for all that? Any ideas? Thanms a lot
     
  12. lm2
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    lm2 Member

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    Same issue for me. I am on a newly factory reset 905, but I'm rooted with forever root (did that a while ago, but I've done no other mods).

    Should I use HOB to fxz? If yes, is there a link to HOB other than to the droidrzr.com post, because I registered but the site hasn't sent me the confirmation email yet.
     
  13. Developer
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    That's What Happened to me. The Update failed for me several times, so I FXZ a .905 Stock File and then got Matt (My buddy from Motorola) to resend to me then it downloaded perfectly. Maybe your software is bugged or something.

    ᄅ° ✖ Droid Forums ✘
     
  14. Bfp
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    Bfp Member

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    Hmm thats funny i just talked to Matt and he dont know you..Developer...
     
  15. d2l
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    d2l New Member

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    Hmmm
     
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