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OTA error needs Backup Assitant installed JB Moto Razr HD to 9.18.79

Discussion in 'RAZR HD and RAZR HD MAXX Support' started by emarioc, Jul 21, 2013.

  1. emarioc
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    emarioc New Member

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    Hi, did a lot of troubleshooting and found that I when trying to install OTA after doing a temp unroot using Vood Doo I was getting an error but could not tell what the error was.. So I then attempted to update from the SD the 9.18.79 on my JB 4.1.2 it shows and error as it is looking for Backup Assistant. I can only assume I removed it using TB. Did not intent too, but its gone!

    Can anyone provide help to obtain these two apk's and install them so I do not have to wipe and reset to factory.

    BackupAssistentClient.apk and BauContactAdapter.apk

    TY!
  2. bweN diorD
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    bweN diorD Well-Known Member

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  3. emarioc
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    emarioc New Member

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    Thank you. I changed permission on /system folder to be rw placed the files there and attempted to install. Install fails... any ideas?

    TY!
  4. zombiacademy
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    zombiacademy New Member

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    I'm having the same issue, with the exception that my "missing files" were Guidedtour....Did find the radio update, but the phone keeps looking for the OTA update to run....would LIKE to run 9.18, but apparently can't with the missing file/rooted/unlocked phone. Hoping someone can figure it out
  5. emarioc
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    emarioc New Member

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    Zombiacademy, at a loss on how to move forward. I can't get the APK to install. Not sure how to more forward. I am trying to avoid a Factor Reset.
  6. zombiacademy
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    zombiacademy New Member

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  7. bweN diorD
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    bweN diorD Well-Known Member

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    try putting it on your sd card then change the permissions to - - - rwx r-x and see if it will install.


    edit: this ^^^ is not correct, disregard
    Last edited: Jul 28, 2013
  8. bweN diorD
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    bweN diorD Well-Known Member

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    Last edited: Jul 22, 2013
  9. bweN diorD
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    bweN diorD Well-Known Member

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    im not positive but i think i was a little off on my instruction.
    i think you just need to put the files in the system folder, change the file permission to rw- r-- r--, then reboot.
    you dont have to manually install it if im correct.
  10. zombiacademy
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    zombiacademy New Member

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    I think he meant the OTA install failed again.....same happened to me when I replaced the files it claimed I was missing.
  11. KaChow
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    KaChow Guest

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    If I could recommend, please read this Post; I have included a great deal of information on the OTA, solutions, installation, Root, Non-Root, Unlocked Bootloaders, and much more.
  12. bweN diorD
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    bweN diorD Well-Known Member

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    yea i got that, i believe i was giving some incorrect direction and was just trying to remedy that.
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