Ordered my Moto X!

Discussion in 'Motorola Moto X' started by FryFTW, Nov 18, 2013.

  1. FryFTW
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    FryFTW Member

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    I'm excited to get my custom Moto X, I'm proud of myself for waiting until November for VZW to get the customization options and what not. Just one question though:
    I ordered it Friday, the same day I got an email that let me know they were creating it.. I still haven't gotten what seems like it would be the next email: "We Shipped It!" And the phone's supposed to arrive tomorrow.. Was it like this for anyone else?
  2. Snoking
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    Snoking Member

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    Ordered wife's Thursday and it arrived Saturday.
  3. FryFTW
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    FryFTW Member

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    Did you get any emails from FedEx or anything? A tracking number maybe?
  4. Snoking
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    Snoking Member

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    Yes. Got shipping and tracking info Friday.
  5. FryFTW
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    FryFTW Member

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    Ahh, still never got any tracking info. Idk what's going on. Hope nothing dumb happened cause I live in an apartment complex.
  6. Snoking
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    Snoking Member

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    Probably they take the weekend off. Maybe something you spec'd slowed it down.
  7. FryFTW
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    FryFTW Member

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    That's probably what happened. I'll probably get the email tomorrow.
  8. jchas_2
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    jchas_2 New Member

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    Totally ticked off. I ordered mine on 11/16. Checked with MotoMaker. No chance of being shipped anytime soon. Wish I could cancel. Order estimated delivery for 11/22. Waiting . . . . .
  9. FryFTW
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    FryFTW Member

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    I promise it's worth it when you get it. Super smooth, it's a beautiful device annnnd (check attachment)

    Attached Files:

  10. jchas_2
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    jchas_2 New Member

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    I believe you. It's great to buy Made in America. I'll try and hold on. Can hardly wait. I'll write in when I do get it. Just got KitKat for my Nexus 7. That will keep my mind off the Moto X for now. Lol.
  11. FryFTW
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    FryFTW Member

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    Any sign of your Moto X yet jchas?
  12. jchas_2
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    jchas_2 New Member

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    Not yet. I have loved Motorola phones until now. I had a live chat with their Customer Service on Thursday. Order had not shipped. I asked if I could then upgrade the order from a 16gb to a 32gb. Answer? No. I followed up with an email. Got an immediate receipt of the email. Suddenly, at 3:15PM got email from them, they wanted to reach me urgently. Said they called my phone (Razr Maxx HD) and couldn’t reach me. Checked the phone. No incoming calls, no missed calls at all. Lies. Told me to call an 800 number to activate new phone. Called. Activations Team (Chelsea) said my order filled since 11/19. Can’t explain why not shipped. Hold placed on order, no explanation. Phone won’t be shipped until 11/25. I got mad. I yelled that I ordered 11/16, they promised delivery by 11/22. If they can’t ship the phone overnight, cancel the order. No can do. Asked to speak with Supervisor. Chelsea said Supervisor would call me. That was 3:30 PM yesterday. Apparently no one works at MotoMaker after 3:30 PM on Fridays. No one works on weekends either. Great phones, awful service. Am on jury duty since 11/12; won’t be home next week during the day. Phone could get lost. Then Thanksgiving Day. I have Droid OG, Droid Bionic, Droid Razr M and Droid Razr Maxx HD. Will NEVER again buy from Motorola!!!
    Don't even want a Moto X anymore. Beside myself. Woke up at 4:00AM thinking about this. Still so angry.
  13. jchas_2
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    jchas_2 New Member

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    Forgot my manners, Fry. Thanks for asking.
  14. Snoking
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    Snoking Member

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    Sometimes things just go wrong. I suspect that with the 50 dollar price they ran out of something to build your phone.

    I keep playing with my wife's M.X and am watching my account and email to see if the rep was able to get my date moved up. She said 24 to 36 hours to get it moved up. At 36 now.

    Waiting is the pits, guess that is why it is called "waiting"!

    So I will chill with you! Because my wife is going to start hiding her M.X from me.Chris
  15. zomnomnombie
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    zomnomnombie Active Member

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    I was messing with the Motomaker last night and I saw one of the basic colors was sold out. With all the promotions they've been running they probably ran out of supplies.
  16. FryFTW
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    FryFTW Member

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    Aww man. It was kind of a bad experience for me too. Ordered mine on the15th, and I didn't get the email to let me know they shipped it till the 20th, before then I had called like three times to get some info. First woman I talked to said she didn't have any tracking info, but it was shipped out, told me to call FedEx for more info. Called FedEx, "We can't give you any info without a tracking number." Called Motorola back to let them know, "Ok there might be a hold on your".. I don't want to know that there MIGHT be a hold on my phone, I want to know the actual status of it. Well the last time I called they said that there was a high demand on the devices (I'm guessing because of the price drop) and that I should be getting my tracking number soon.. Which meant the next morning. By that time it was already out on the street with FedEx, I missed the delivery and had to get it from the FedEx plant later that day.
  17. Snoking
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    Snoking Member

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    Well this morning on the third call(first 2 last week) to VZW CS I got a nice agent that moved my date up three months. So Friday I will have a black M.X from amazon for 49.99. Chris (no facepalm required)

    PS: Maybe I will be allowed to stay on the forum!
  18. Snoking
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    Snoking Member

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    I am on DW M.X and think my old Rezound has a sharper display when zoomed out. And that supports what I have read!

    Mine is in route! Chris
  19. tbolted
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    tbolted Member

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    my 1¢ X from Amazon has shipped and will be here Friday.

    So glad the Verizon rep screwed me on the $49.99 deal, the extra few days wait is well worth the $49.98 to me.
  20. Snoking
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    Snoking Member

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    So is this a new line of service?

    Chris
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